The pandemic isn’t over, but in many parts of the world, things are starting to look up. With vaccinations increasingly available, people are beginning to resume their favorite activities.
For some, that means in-person shopping. During the pandemic, consumers got used to shopping on store websites, apps, and through social media sites.
Not only did people get used to shopping through different channels, but they also became accustomed to paying differently. In a recent survey by PYMNTS.com and Cybersource, consumers said their digital shopping channel use increased 60% since the beginning of the pandemic.
