There is no doubt that the internet of things (IoT) will drastically change the way that retailers do business in the next three years. In a recent benchmark report from Retail Systems Research, underwritten by Software AG, more than half of retailers surveyed said their existing infrastructure is not capable of supporting IoT.
In addition, 44% of respondents said they need to find new ways to connect with consumers using IoT and 47% admit their business leaders don’t understand the benefits of IoT.
