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Tag: social activism

Customer Engagement, Customer Experience

Want to Win the Consumer in 2023? Start with Trust, Especially when it comes to ESG

February 24, 2023

Via: Retail TouchPoints

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust […]