March 4, 2021
Via: Retail TouchPointsRetail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors and years of data goes out the window? COVID-19 has upended customer preferences and behaviors, and these new […]
October 29, 2020
Via: ForbesCOVID-19 radically shifted consumer shopping behaviors. Besides shopping more in already-familiar categories, consumers turned to e-commerce for a range of categories for the first time during the pandemic, permanently increasing the number of e-commerce shoppers. New shoppers, specifically baby boomers, […]
September 21, 2023
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