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Tag: shopping assistant

Will chatbots take over as personal shopping assistants?

June 24, 2021

Via: RetailWire

A new survey of U.S. and U.K. shoppers finds 55 percent want a chatbot to provide support for finding specific products, in addition to customer service. The survey from Lucidworks included 400 respondents each in the U.S. and U.K. Among […]