August 17, 2017
Via: Retail Info Systems NewsToday’s retail startup can quickly become tomorrow’s Fortune 500 darling with a little luck and the right strategic vision. Every year Inc. ranks the 5,000 fastest growing privately owned American companies. This year, software company Skillz came in first place in the coveted list, […]
August 16, 2017
Via: Shopify BlogPhysical, digital or service-based products? You’ve got a lot of options when it comes to what you sell online. But what are the pros and cons of each? In this episode of Shopify Masters, you’ll learn from an entrepreneur who started […]
Customer Engagement, Customer Experience
May 19, 2017
Via: Customer Experience News & TrendsTraditional selling principles may no longer be effective in today’s business climate, which demands creativity and change. The pursuit of something new and different may mean going against the grain and applying unique ideas to sell products and services. You […]
Customer Engagement, Customer Experience
December 2, 2016
Via: The Retail Doctor BlogYou know where so many retail salespeople go wrong? They try to sell based on the features they think are important. The trouble with that is shoppers are unique; they have their own reasons why they buy things. They want […]
Customer Experience, Loyalty Programs
September 12, 2016
Via: The Retail Doctor BlogThe big news this week was that Wells Fargo fired 5300 employees, about 2% of their workforce, after admitting those employees opened more than 2 million deposit and credit card accounts without customers’ authorization. Their incentives that encouraged workers to […]
Customer Engagement, Customer Experience
July 27, 2016
Via: Retail MindedMillennials. They truly are the in-the-know generation. They do their research to educate themselves on their potential purchases, and by the time they actually get to making that purchase, they know exactly what they want. In fact, according to CMO.com, […]
Customer Experience, Loyalty Programs
June 2, 2016
Via: Customer Experience News & TrendsThe best salespeople don’t try to solve problems for customers. Instead, they solve problems with customers. They learn about problems customers want to solve and outcomes they want to accomplish. They use these insights to shift their focus from products […]
January 29, 2016
Via: Essential Retail NewsEssential eCommerce breaks down the top benefits and tips retailers should consider when embarking on cross-border eCommerce via marketplaces. In the next couple of years, countries like the US and UK will only have a marginal percentage of the total […]
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