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Tag: self-service apps

Study: Global chatbot market to grow 24.4% in next 4 years

July 3, 2018

Via: Retail Dive

Apple helped to popularize chatbots with the introduction of its voice-enabled digital assistant Siri eight years ago, but most chatbots are focused on text conversations, especially since mobile messaging is a staple of smartphone functionality. A major driver of chatbot […]