Tag: search

Others, Tech

Amazon expects to make an extra $8.8bn by launching new AI search features in bid to become “product discovery engine”

October 22, 2020

Via: Charged

Amazon is set to launch a raft of new machine-learning-powered search bar features which it expects will drive more than $8 billion in extra sales. According to leaked internal documents seen by Business Insider, Amazon is investing heavily in becoming […]

News & Trends

Is search about to get too good to be good for retail?

March 6, 2019

Via: Retail Dive

LAS VEGAS — At Shoptalk, several players — retailers like American Eagle, social media companies like Pinterest and tech juggernauts like Google — have all been working to refine the starting point of the online shopping journey: search. Search is […]

Customer Engagement, Customer Experience, Others, Tech

The Retail Customer Experience Is Changing. Is Your Brand Ready?

April 30, 2018

Via: The Retail TouchPoints Blog

Voice-enabled technology was the talk of the show at CES this year, with Google and Amazon in a near arms race to own the market. It seems as though voice assistants are everywhere, from the car and the home to […]

News & Trends, Others, Tech

Google to prioritize retailer search results – for a fee

March 20, 2018

Via: Retail Dive

Google has been selling search ads to retailers for a long time, and more recently has been forging deeper partnerships as it tries to fulfill its own shopping ambitions. For example, late last year, Google teamed with both Walmart and […]

News & Trends

Amazon slipping in search

December 28, 2017

Via: Retail Dive

Amazon’s dominance in retail product search is a key feature of a strategy meant to leave ever-fewer reasons for consumers to shop online anywhere but within Amazon’s ecosystem. As more consumers favor other search engines, retailers that aren’t Amazon could […]

Customer Engagement, Customer Experience

House-brand cold remedies are hot site search topics for major retailers

March 4, 2016

Via: Internet Retailer

When it comes to cold and flu remedies in their own search results, big e-retailers say ‘promote thyself.’ Private-label products outperform name brands for some of the largest retailers’ web search results in the cough, cold and allergy products category […]