Customer Engagement, Customer Experience
August 2, 2022
Via: Independent RetailerNo matter the retail category, customers’ expectations for seamless experiences is greater than ever. According to Harvard Business Review, prior to COVID, the majority of retail shoppers (73%) were utilizing a multitude of digital and physical retail touchpoints during their […]
Customer Experience, Loyalty Programs
June 30, 2022
Via: RIS NewsBuilding meaningful, long-term relationships with shoppers is more vital than ever in today’s ultra-competitive, need-it-now environment. To establish significant customer loyalty and ensure shoppers have no reason to try the competition smart retailers are implementing strategies, tactics, and technologies designed […]
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September 27, 2023
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