September 26, 2022
Via: ChargedAmazon has unveiled a new two-day shopping event exclusive to Prime members, starting 11th October. Prime customers in 15 countries will have access to the event, including Austria, Canada, China, France, Germany, Italy, Luxembourg, the Netherlands, Poland, Portugal, Spain, Sweden, […]
Customer Engagement, Customer Experience
November 2, 2021
Via: Retail TouchPointsPerhaps you’ve heard of the experience economy. It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Research finds that customer experience is the number […]
Customer Experience, Point of Purchase
December 10, 2019
Via: Retail DiveThe sale of fake items has been a problem for retailers for some time, especially during the holiday season. Online marketplaces like Amazon, eBay and Etsy have often been the subject of scrutiny for counterfeit goods sold on their sites. […]
October 10, 2016
Via: ConsumeristThe largest grocery store chain in the country could be getting a bit bigger and a lot more organic, as the rumor mill began churning that Kroger is exploring the idea of buying Whole Foods. News of a potential acquisition by […]
February 29, 2016
Via: The Retail Doctor BlogToday, we want you to look at the various conversion points in your sales process before you try closing a sale. What is a conversion point? It’s where a customer goes from being disinterested to interested. From being passive to […]
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