July 15, 2022
Via: RetailWireOn July 19, Canada will celebrate its third annual Grocery Heroes Day, an industry-backed holiday meant to honor frontline grocery workers. Grocery Heroes Day was launched by trade publication Grocery Business in 2020 and it has received backing from major […]
June 29, 2022
Via: RetailWireA RetailWire headline last October asked the question: “Who protects store associates when shoppers lash out?” The answer to that question may come in new labor contracts being negotiated by unions representing frontline retail workers and their employers. A New […]
March 4, 2022
Via: RetailWireDollar General has emerged as one of the fastest growing retailers in the U.S. But as it has expanded its footprint, it has at times run afoul of the U.S. Occupational Safety and Health Administration (OSHA). OSHA recently fined two […]
August 6, 2021
Via: RetailWireThe director of the U.S. Centers for Disease Control and Prevention, Rochelle Walensky, MD, MPH, said last week during a media briefing that the large numbers of people walking around unvaccinated against COVID-19 not only make it more likely that […]
January 28, 2021
Via: RetailWireGetting back to some semblance of pre-pandemic normalcy in the U.S. is entirely dependent on the nation’s ability to get a handle on the coronavirus. Medical professionals and public policy experts have been pointing to individual and business safety measures […]
Customer Experience, Point of Purchase, Retail Types, Stores
December 10, 2020
Via: RetailWireIt’s no surprise that online sales have been higher than ever before during the 2020 holiday shopping season — especially on Black Friday and Cyber Monday — while in-store traffic fell by 52 percent compared to 2019. Although the demand […]
November 16, 2020
Via: RetailWireCostco, among the first retailers to require face masks upon entry in early May, has taken its restrictions a step further by mandating that customers with medical mask exemptions wear face shields. The requirement applies to employees, as well. The […]
November 4, 2020
Via: RetailWireGrocery shopping has settled into a rhythm since the tumultuous early days of the novel coronavirus pandemic. A newly released study shows, however, that a significant risk remains for employees, which could have implications for grocers and shoppers as the […]
November 3, 2020
Via: RetailWireFor the first time since 1861, Santa will not be greeting kids at Macy’s New York City flagship due to the novel coronavirus pandemic. The department store giant, which had a starring role in the 1947 classic film, “Miracle on […]
Customer Experience, News & Trends, Point of Purchase
October 27, 2020
Via: RetailWireConsumers want to go shopping in stores. Of course, that comes with caveats, according to the results of a new survey from Oracle. The research found that only 20 percent of shoppers plan to shop exclusively in stores during the […]
September 29, 2020
Via: RetailWireThe Centers for Disease Control and Prevention wants all those Americans who have made Black Friday shopping trips an annual event to stay far away from the mall and retail stores this year. The government agency has issued a list […]
September 25, 2020
Via: RetailWireThe Christmas selling season is kicking off earlier than ever and Walmart announced on Wednesday its plans to meet the needs of its customers at this time. The retailer said it plans to hire an additional 20,000 workers to help […]
September 23, 2020
Via: RetailWireWhile it’s no longer thought to be a primary source of transmission of the novel coronavirus, people are still thinking twice before interacting with public touch screens. Throughout retail, some are seeing voice-driven technology as a perfect solution that lets […]
E-payment & Data Security, Tech
August 11, 2020
Via: RetailWireWhile there’s no evidence COVID-19 can be transmitted by cash or credit cards, the use of mobile payments and contactless cards has taken off in recent months over concerns about touching surfaces, according to research from the National Retail Federation’s […]
August 3, 2020
Via: RetailWireOn Friday, Westfield Valley Fair, the Bay Area’s largest mall, opened an open-air pop-up market in front of Bloomingdale’s. The pop-up tents arrive as many enclosed malls, including those across California, remain closed as a preventive measure against the spread […]
July 7, 2020
Via: RetailWireIt’s been said that people who came out of America’s Great Depression were forever changed by the experience and that it affected their attitudes until the end of their days. The experience of living through the novel coronavirus pandemic appears […]