Tag: returning

Point of Purchase

Return policies sway customer behavior: survey

March 21, 2024

Via: Retail Dive

The ICSC’s survey adds to the evidence that e-commerce means higher levels of returns. A great majority of consumers who purposely over-order online are shopping for apparel: 87% of those surveyed said they order extra items to try on at […]

News & Trends

Shoppers are still wary of returning to malls, trying on clothes and traveling

July 28, 2020


As retailers take precautions to a new level to try to welcome shoppers safely back to stores, consumers are still wary of returning to bricks-and-mortar retail, a new survey says. Thirty-two percent of people feel unsafe or very unsafe visiting […]