August 30, 2022
Via: Retail DiveAs Walmart expands its InHome delivery program, the myQ partnership will help the retailer expand the in-garage option for shoppers who don’t want workers entering their home but are also uncomfortable with the idea of having packages left on their […]
June 2, 2022
Via: Lightspeed POSWith almost 3 billion active monthly users, nearly 38% of the world’s population and 62% of internet users can be found on Facebook. While businesses have traditionally used Facebook to engage with customers and stay top of mind, the social […]
May 18, 2022
Via: RIS NewsWhether you strive to win a sport championship, a music competition, or a spelling bee, winning requires you to do the same thing: You must out-perform your rivals. Moving up in the annual list of the Top 100 Retailers by […]
May 17, 2022
Via: Retail DiveWalmart Chief Financial Officer Brett Biggs called Q1 “one of the most challenging periods yet” in a disruptive environment marked by inflation and supply chain challenges. For the year, the retailer now expects a small decline in operating income compared […]
January 10, 2022
Via: ChargedThe huge growth in ecommerce over the pandemic has led to a massive increase in the number of just-keep-it refunds that could cost retailers up to $4.4 billion. The practise involves giving consumers a refund for faulty or inadequate products […]
December 9, 2021
Via: RIS NewsWalmart has taken a new step in its global supply chain sustainability goals, encouraging its small and midsize suppliers to take climate action with resources and incentives. The retailer has created a supply chain finance program that not only enables […]
E-payment & Data Security, Tech
November 5, 2021
Via: RIS NewsAs global e-commerce continues growing at its feverish pace, retailers are understandably excited and embracing innovative solutions to ride the wave. But alongside that massive growth lurks the always villainous fraudster. There’s good news though – technology is making it […]
May 27, 2021
Via: ChargedMarks & Spencer’s dramatic store closure programme to streamline its estate and focus on online sales “must be applauded”, according to analysts. Yesterday the retailer announced plans to close 30 stores and reduce the offering in others as it reeled […]
April 14, 2021
Via: Retail DiveDespite the blow dealt to virtually all retailers by the pandemic — REI in particular laid off 5% of its retail staff in July last year — the company ended the year in a relatively solid position, and without losing […]
January 12, 2021
Via: CNBCWalmart already drops off groceries to customers’ doors and in some cities, it puts them directly inside of their refrigerator. The company said Tuesday that it will soon test another convenient approach: deliveries to a smart cooler on customers’ front […]
September 11, 2017
Via: Business WireLONDON–(BUSINESS WIRE)–A leading online retailer wanted to understand their customer’s preferences and make changes in their retailing processes. Due to the recent increase in the number of competitors, the client was experiencing a dip in their sales performance. Infiniti helped […]
August 29, 2017
Via: Forbes MarketsTraditional electronics and technology products retailer Best Buy beats online retailer Amazon in the last twelve months. On Wall Street that is. Best Buy shares have gained 58.56% in the past twelve months compared to 22.45% of Amazon. That should […]
Customer Experience, Loyalty Programs, Retail Types, Stores
August 28, 2017
Via: Chain Store AgeBig Lots topped Street estimates in its second quarter as shoppers continue to seek out bargains. Net income rose 28.2 % to $29.1 million, or $0.67 per diluted share, in the quarter ended July 29, 2017, from adjusted income of […]
May 31, 2016
Via: Chain Store AgeBlue Nile is expanding its fledgling store portfolio. The online jewelry retailer has opened its second physical location, at The Westchester mall in White Plains, New York. Blue Nile opened its first store in June 2015, at Roosevelt Field mall […]
May 4, 2016
Via: Retailing TodayBuild-A-Bear Workshop on Tuesday said it has hired financial and legal advisers to help it explore strategic alternatives. The news came the day after General Nutrition Corp. (GNC) said it was doing the same. “The disciplined execution of our strategy […]
April 26, 2016
Via: Retailing TodayBarneys New York is employing technology to give shoppers at its new flagship in downtown Manhattan flagship even more personalized attention — and an experience that combines the best of physical and digital retail. The luxury fashion retailer is utilizing […]
Customer Engagement, Customer Experience
April 20, 2016
Via: Chain Store AgeWhile high bounce and exit rates can be frustrating to online retailers, nothing irks them more than seeing a high percentage of abandoned carts. You were “this close” to making the sale. But somewhere along the sales journey, the shopper […]
Customer Engagement, Customer Experience
April 11, 2016
Via: The Retail Doctor BlogI was interviewed by AP this past week about how consumer spending is stuck in neutral at just 0.1 percent and how retail stores of all sizes are feeling the pain. I said that the act of buying is a […]
April 11, 2016
Via: Retailing TodayBrand awareness and sales growth are accelerating at Duluth Holdings where the company’s rapidly expanding store base is so young it won’t be able to report same-store sale growth until 2017. Belleville, Wisconsin-based Duluth Holdings, known to customers as Duluth […]
Customer Experience, Point of Purchase
April 6, 2016
Via: Chain Store AgeWhether customers at its stores are looking for convenient digital payment or easy access to product and price information, vertical specialty retailer Fossil Group Inc. is uncovering new mobile-enabled store services. Richardson, Texas-based Fossil has selected in-store technology from Aptos […]