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Tag: retail


E-payment & Data Security, Tech

Why Backend Orchestration is the True Payment Experience Unlock

January 26, 2024

Via: Retail TouchPoints

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and […]


Retail Types, Stores

Levi’s to Cut 10% to 15% of Corporate Workforce in First Phase of New Productivity Initiative

January 26, 2024

Via: Retail TouchPoints

As Michelle Gass readies to formally take the reins on Jan. 29, Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of […]


Suppliers

The Science Behind Warehouse Placement

January 25, 2024

Via: SCMR Editorial

Whether you are utilizing one warehouse or 10 warehouses, there are optimal locations for where inventory should be stored. Chicago Consulting has released its 10 Best Warehouse Networks for 2024 to help businesses make better informed decisions. While its research […]


Retail Types

Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why.

January 25, 2024

Via: Retail TouchPoints

If data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result […]


Retail Types, Stores

How An Indie Bike Shop Took Control of Inventory Management

January 24, 2024

Via: Lightspeed

Every retail business has inventory, but some stores are more complicated than others. And it can take a lot of trial and error before mastering inventory management systems. Consider the bike shop: in the sales department alone, there are all […]


FMCG products, Retail Types

5 Takeaways on Putting Generative AI To Work in Food Retail

January 24, 2024

Via: RIS News

The FMI Midwinter Executive Conference keynote session “Putting Generative AI to Work for Food Retail” brought industry leaders together to discuss the transformative impact of artificial intelligence (AI) in the grocery retail industry. Sponsored by Invafresh, Doug Baker, vice president, […]


Others, Tech

Retailers, hyped about generative AI, deploy customer-facing tools

January 23, 2024

Via: Retail Dive

Retailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]


Retail Types, Stores

Walmart to close Store No. 8: WSJ

January 22, 2024

Via: Retail Dive

Walmart announced the launch of Store No. 8 in 2017. The unit was created to help the company compete with Amazon. The unit focused on health and wellness; sustainability and the circular economy; social commerce and the creator economy; the […]


Others, Tech

Take a quantum leap into intelligent retail experiences with AI

January 22, 2024

Via: Retail Dive

2024 and beyond will be about making AI adoption in retail as mainstream as possible and designing the strategies and guardrails around its adoption. Retail leaders are bullish about AI’s role in improving growth and profitability. According to Gartner, AI […]


News & Trends

How to Grow Your Retail Business: 10 Expansion Ideas to Try

January 22, 2024

Via: Lightspeed

So, your retail business is successful. You’ve reached a place where your company is stable and profitable. With things going well, you might be asking yourself how you can take your business to the next level. If so, then you’re […]


Suppliers

Drones and Virtual Experiences: Shipt Launches Innovation Lab to Explore Delivery’s Frontier

January 19, 2024

Via: Retail TouchPoints

Shipt has launched an innovation lab focused on “big thinking to centralize delivery and product experiments across the country,” according to a statement from the company, which is an independently operated subsidiary of Target. The lab will explore the potential […]


Others, Tech

NRF Big Show: Where Will AI Be Most Transformative for Retail?

January 19, 2024

Via: RetailWire

At a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]


News & Trends

Macy’s to cut 3.5% of its workforce, close 5 mall anchors

January 18, 2024

Via: Retail Dive

Macy’s is reducing its workforce by 3.5%, a company spokesperson confirmed by email on Thursday. The company also plans to close five Macy’s full-line stores. “As we prepare to deploy a new strategy to meet the needs of an everchanging […]


Customer Experience, Point of Purchase

Ikea to Open 4 More ‘Plan and Order Point’ Stores in 2024

January 17, 2024

Via: Retail TouchPoints

Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as […]


News & Trends

The Pet Food Market is Changing: Grab it by the Paws

January 17, 2024

Via: Retail TouchPoints

The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them Valentine’s cards (Moonpig reported a 30% year on year increase […]


News & Trends

NRF Big Show: Has the CFO Role Become More Important in Retail?

January 17, 2024

Via: RetailWire

At the NRF 2024: Retail’s Big Show, the CFOs of Macy’s, Rothy’s, and Levi Strauss shared a panel that discussed how the CFO role in retail has changed due in large part to the need to invest in technology to […]


Others, Tech

Rewiring Retail Workforce Management Through Intelligent Automation

January 17, 2024

Via: RIS News

Recent research on retail workforce management points to a few key themes: Flexibility is king, hourly workers want to feel valued, and technology is revolutionizing the way retail associates do their jobs. In a recent webinar, RIS News editor Maia […]


E-payment & Data Security, Tech

Protecting Customer Data: A Comprehensive Guide For Retailers

January 16, 2024

Via: Lightspeed

Data is the new currency—this has been one of the most popular corporate maxims in the last few years. It’s true data has allowed businesses to offer personalized services, but it has also exposed a fatal flaw. When you consider […]


Customer Engagement, Customer Experience

Does Personalization Always Improve CX? It Depends on Your Customers

January 16, 2024

Via: Retail TouchPoints

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them […]


Retail Types, Stores

5 ways to make your new store opening more efficient

January 16, 2024

Via: Retail Dive

It’s an encouraging time when a brand is thriving and is able to open additional locations. In the first six months of 2023, U.S. retailers announced plans to open about 3,420 new stores, according to The Daily on Retail. While […]