E-payment & Data Security, Tech
January 26, 2024
Via: Retail TouchPointsThe seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and […]
January 26, 2024
Via: Retail TouchPointsAs Michelle Gass readies to formally take the reins on Jan. 29, Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of […]
January 25, 2024
Via: SCMR EditorialWhether you are utilizing one warehouse or 10 warehouses, there are optimal locations for where inventory should be stored. Chicago Consulting has released its 10 Best Warehouse Networks for 2024 to help businesses make better informed decisions. While its research […]
January 25, 2024
Via: Retail TouchPointsIf data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result […]
January 24, 2024
Via: LightspeedEvery retail business has inventory, but some stores are more complicated than others. And it can take a lot of trial and error before mastering inventory management systems. Consider the bike shop: in the sales department alone, there are all […]
January 24, 2024
Via: RIS NewsThe FMI Midwinter Executive Conference keynote session “Putting Generative AI to Work for Food Retail” brought industry leaders together to discuss the transformative impact of artificial intelligence (AI) in the grocery retail industry. Sponsored by Invafresh, Doug Baker, vice president, […]
January 23, 2024
Via: Retail DiveRetailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]
January 22, 2024
Via: Retail DiveWalmart announced the launch of Store No. 8 in 2017. The unit was created to help the company compete with Amazon. The unit focused on health and wellness; sustainability and the circular economy; social commerce and the creator economy; the […]
January 22, 2024
Via: Retail Dive2024 and beyond will be about making AI adoption in retail as mainstream as possible and designing the strategies and guardrails around its adoption. Retail leaders are bullish about AI’s role in improving growth and profitability. According to Gartner, AI […]
January 22, 2024
Via: LightspeedSo, your retail business is successful. You’ve reached a place where your company is stable and profitable. With things going well, you might be asking yourself how you can take your business to the next level. If so, then you’re […]
January 19, 2024
Via: Retail TouchPointsShipt has launched an innovation lab focused on “big thinking to centralize delivery and product experiments across the country,” according to a statement from the company, which is an independently operated subsidiary of Target. The lab will explore the potential […]
January 19, 2024
Via: RetailWireAt a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]
January 18, 2024
Via: Retail DiveMacy’s is reducing its workforce by 3.5%, a company spokesperson confirmed by email on Thursday. The company also plans to close five Macy’s full-line stores. “As we prepare to deploy a new strategy to meet the needs of an everchanging […]
Customer Experience, Point of Purchase
January 17, 2024
Via: Retail TouchPointsIkea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as […]
January 17, 2024
Via: Retail TouchPointsThe relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them Valentine’s cards (Moonpig reported a 30% year on year increase […]
January 17, 2024
Via: RetailWireAt the NRF 2024: Retail’s Big Show, the CFOs of Macy’s, Rothy’s, and Levi Strauss shared a panel that discussed how the CFO role in retail has changed due in large part to the need to invest in technology to […]
January 17, 2024
Via: RIS NewsRecent research on retail workforce management points to a few key themes: Flexibility is king, hourly workers want to feel valued, and technology is revolutionizing the way retail associates do their jobs. In a recent webinar, RIS News editor Maia […]
E-payment & Data Security, Tech
January 16, 2024
Via: LightspeedData is the new currency—this has been one of the most popular corporate maxims in the last few years. It’s true data has allowed businesses to offer personalized services, but it has also exposed a fatal flaw. When you consider […]
Customer Engagement, Customer Experience
January 16, 2024
Via: Retail TouchPointsPersonalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them […]
January 16, 2024
Via: Retail DiveIt’s an encouraging time when a brand is thriving and is able to open additional locations. In the first six months of 2023, U.S. retailers announced plans to open about 3,420 new stores, according to The Daily on Retail. While […]