Tag: retail technology

February 20, 2023

Many retailers are betting on in-store tech to attract and engage customers and this is increasingly becoming an expectation from shoppers. Research from in-store media specialist Mood Media reveals that 41% expect digital payment and self-service technology, while 37% expect […]

January 19, 2023

Electricals retailer Currys is trialling in-store robots to help customers navigate its product ranges more easily. In partnership with Leeds based technology company UXG, the trial will see four Currys stores, including one of its flagships in Birmingham, introduce ‘KettyBot’. […]

November 3, 2022

A whopping 93% of retailers say there is “vast” or “significant” room for improvement in projects that focus on bringing new digital products and services to market, according to a new report from digital product consultancy Elsewhen. The research reveals […]

September 28, 2022

A new survey from Storyblok revealed the latest digital retail trends happening around the Metaverse, CMS proliferation, and increasing website security attacks. The company surveyed 208 retail and ecommerce professionals who directly manage enterprise CMS systems. Content Management Systems Gone […]

August 26, 2022

It is no secret that the retail industry has seen a significant and widespread shift away from physical stores towards online shopping. In a world of constant digital transformation, consumers are becoming more confident and technically savvy. In order to […]

August 24, 2022

On the 2nd of March 2022, Amazon opened its first checkout-free grocery store of the year in Southwark, London. The previous year had seen an aggressive roll out, with 17 Amazon Fresh stores opening their doors in the capital, all […]

March 9, 2022

Retailers could be risking long-term consumer loyalty if their sustainability efforts aren’t genuine and they ‘greenwash’ commitments, according to a new report from Retail Technology Show. The research reveals that 47% of consumers already actively buy more from brands they […]

December 28, 2021

With the pandemic continuing to shape the connected world, the next year will be about crafting shopping experiences that celebrate customers’ unique preferences while championing collaboration to establish seamless shopping journeys. Here are four trends for retailers and brands to […]

November 16, 2021

The pandemic restrictions relief has led to another creative boom in retail. Retailers of any size and scale have turned their focus toward improving in-store experiences by combining the best of online and offline worlds: finding creative ways to leverage […]

September 15, 2021

It is no secret that COVID-19 has directly impacted the way consumers browse, shop, and purchase goods and services. The pandemic accelerated some of the changes that were already underway, such as the digitization of retail processes, the closing of […]

March 26, 2021

The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers still clinging to traditional blueprints. At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage […]

January 31, 2020

How we shop and what we buy is changing. Store closures of established department stores or the sudden successes of new direct to consumer brands often feature in the press, but less attention has been paid to what lies under […]

January 15, 2020

Samsung has unveiled a range of cutting edge new retail technology solutions “to help brick-and-mortar retailers reinvent the in-store experience”. At this year’s National Retail Federation (NRF) show, the Korean electronics giant unveiled a “broad range of commercial display technologies […]

August 15, 2019

Worldwide spending on retail technology will increase by 3.6% to $203.6 billion in 2019, according to Gartner. However, many of the retail technologies getting developed seem to be customer-facing. Could it be that technologies that enhance essential ‘behind-the-scenes’ areas like […]

May 29, 2019

Retail robotics are no longer science fiction. Automation is increasingly infiltrating the store, the warehouse, and the road as retailers pivot their strategies to become more customer-centric and to handle the inventory and fulfillment needs of today’s omnichannel orders. “Retailers […]

January 17, 2019

Retail technology is a long game and advancing innovations can be on the rise for a very long time. Look no further than Retail Dive’s list — published two years ago this month — of the top five technologies we […]

December 21, 2018

2018 was an interesting and exciting year in retail. The overall market was strong, unemployment was low, we did not see as many store closings as in previous years. Traditional malls continued to spiral while new live-play-work-shop experiential shopping concepts […]

August 29, 2018

Target has been investing in its retail technology since last year and it seems those changes are starting to resonate with shoppers. The big box retailer broke both traffic and comparable sales records in its latest quarter. “At the beginning […]

April 17, 2018

Artificial Intelligence (AI) is defined as the study of “intelligent agents” and takes place when a device perceives its environment and takes actions that maximize its chance of success at some goal. Colloquially, the term “artificial intelligence” is applied when […]

April 2, 2018

Virtual Reality (VR) gets plenty of headlines and bullish growth projections. For retailers, the primary question remains: how can this technology be incorporated into the buying process, at a reasonable price point, and actually drive purchases? The good news for […]