Customer Engagement, Customer Experience
December 14, 2021
Via: RIS NewsWhen the COVID-19 pandemic hit the world, retail supply chain executives came to the painful realization that traditional forecasting models based on historical sales data were insufficient in predicting sales and demand. As demand for many items fluctuated (dramatically decreasing […]
November 14, 2018
Via: SCMR EditorialWith seemingly never-ending news of major retail bankruptcies, the word “apocalypse” seemed to echo across every media outlet this year. In the past, blame has largely been placed on the rise of Amazon both in terms of increased competition and […]
July 24, 2017
Via: Essential Retail NewsWhile three-quarters of retailers know they need to focus on their customers to drive profitability, a new report from LCP Consulting finds only 39% of retailers are actually talking to customers about their needs. The report, ‘Integrating the retail supply chain’, warned […]
April 16, 2024
March 19, 2024
March 29, 2024
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