September 22, 2023
Via: Retail TouchPointsWalmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and […]
September 5, 2023
Via: Retail TouchPointsMarks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out […]
May 31, 2023
Via: Retail TouchPointsExpectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in […]
Customer Engagement, Customer Experience
May 3, 2023
Via: Retail TouchPointsThe retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are […]
Customer Engagement, Customer Experience
March 13, 2023
Via: Retail TouchPointsAnyone who shops online has probably at some point fallen victim to “inspiration clickbait.” Much like an article that doesn’t live up to its catchy headline, Rohan Deuskar describes inspiration clickbait as compelling shopping content (most often visual) that ends […]
January 11, 2023
Via: Retail TouchPointsSustainable retail is on the rise as calls for eco-friendly strategies become louder from consumers, shareholders and employees. Yet according to BCG, only a few large retail operations are significantly reducing their climate impact or embedding sustainable behavior throughout their […]
E-commerce, Others, Retail Types, Tech
June 23, 2020
Via: Retail TouchPointsFor nearly a decade, the retail industry has been debating whether voice commerce is a passing buzzword or a viable, valuable engagement and sales touch point. However, recent announcements from Amazon, Apple and Google regarding their efforts to help manage […]
April 23, 2020
Via: Retail TouchPointsEven before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds — particularly in the “B” and “C” centers that lack major attractions and popular anchor stores. But now, in addition to the short-term […]
October 25, 2018
Via: Retail DiveSome of the biggest pushes in retail innovation are coming from female executives. Yet leadership in the retail sector, like many other industries, is not always diverse. The number of female chief executives within Fortune 500 companies fell by 25% […]
Customer Engagement, Customer Experience
September 6, 2017
Via: Business WireATLANTA–(BUSINESS WIRE)–Aptos, Inc., a recognized market leader in retail technology solutions, today announced iconic surf lifestyle company Billabong International Limited has selected the Aptos Singular Commerce platform to support continuous innovation in omni-channel retailing across its global enterprise. The Aptos […]