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Tag: retail industry


E-commerce, Retail Types

4 ways digital signage is transforming retail

February 28, 2022

Via: Retail Dive

The retail landscape has dramatically changed in recent years. Nearly 70% of customers want both in-store and online experiences as part of their shopping journey. The virtual and tangible worlds have collided, and digital signage is the window into those […]


Retail Types, Stores

What retail has in store for 2022

February 7, 2022

Via: Retail Dive

Just a few weeks into 2022, the retail industry has already seen signs for what the year ahead could bring — some good and some bad. President Biden’s vaccine mandate for large employers was struck down by the Supreme Court […]


Retail Types, Stores

How Retailers Can Establish an IoT-Based Smart Building Strategy

January 31, 2022

Via: Retail TouchPoints

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. As the retail industry shifts, so do customer expectations. Retailers are facing a multifaceted challenge to meet customer experience […]


Suppliers

Cultivating consumer loyalty amidst supply chain challenges

December 20, 2021

Via: Retail Dive

Brand loyalty is increasingly fragile. Since the beginning of the pandemic, three-quarters of consumers in the United States have switched brands, products, stores or buying methods, reports McKinsey. As retailers strive to woo shoppers into a long-term relationship, supply chain […]


News & Trends

Retailers add 7.5% fewer seasonal jobs than last year: report

December 15, 2021

Via: Retail Dive

The pandemic-induced labor shortage has hit the retail industry particularly hard. Major retailers such as Walmart and Target this fall announced plans to hire workers to meet this year’s seasonal demand, but in response to higher competition for staffers, retailers […]


News & Trends

How the New Vaccine Mandates Will Impact the Retail Industry

November 16, 2021

Via: Independent Retailer

On September 9, President Joe Biden announced a series of proposals to combat the COVID-19 pandemic more aggressively, including new federal safety regulations that call for businesses with more than 100 workers to require vaccinations against the coronavirus. This will […]


Customer Engagement, Customer Experience

Major Customer Experience Trends Shaping the Retail Industry

November 11, 2021

Via: Independent Retailer

Even though the COVID-19 pandemic changed so many customer experience preferences, as we slowly recover and get back to normal, consumer desires continue to shift and retailers need to constantly keep up with these transitions. With the new year almost […]


Others, Tech

How 5G Will Power a New Retail Experience

October 25, 2021

Via: Retail TouchPoints

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By […]


News & Trends

Amazon calls for cooperation from governments in order to combat counterfeit goods

October 19, 2021

Via: Charged

Amazon has called on businesses and governments to work together in order to curb the sale of counterfeit goods. The ecommerce giant’s counterfeit unit has said that consumers deserve to get authentic products and that the entire retail industry must […]


Retail Types, Stores

Retail groups ask for 3 months to get ready for vaccine mandate

September 23, 2021

Via: Retail Dive

Retail as an industry is one of the largest employers in the country, accounting for some 50 million jobs, according to RILA. Its workers have been on the front lines of the COVID-19 crisis, asked both to accept the risks […]


News & Trends

The top retail trends in 2021

September 20, 2021

Via: Retail Dive

The retail industry is rethinking every detail of the shopping experience, redefining not only how we shop and sell, but the incredible advantages local, independent retailers have right now. The boutique on your town’s main drag, the shoppable post that […]


News & Trends

Four Retail Tech Trends to Anticipate this Holiday Season

August 2, 2021

Via: Retail TouchPoints

Throughout the past year, the retail industry has been hit hard by the pandemic. Although shoppers are currently flocking back to brick-and-mortar stores, research shows that 43% of U.S. consumers plan to regularly shop online for products they used to […]


Customer Experience, Loyalty Programs

3 ways technology is helping retailers boost loyalty

July 19, 2021

Via: Retail Dive

The retail industry was deep into an omnichannel revolution when COVID-19 entered the picture to drive 10 years of growth in six weeks.1 Customers quickly responded to the changing environment by changing shopping behaviors — leaving retailers to decode the […]


Retail Types, Stores

Omnichannel retail and the evolution of the retail store

June 21, 2021

Via: Retail Dive

The global pandemic shined a spotlight once again on the role of the retail store in the retail industry. The store is a vital component of omnichannel retail. Despite the rise in e-commerce, retailers still suffer dearly when physical sales […]


News & Trends, Others, Tech

How AI can change the face of independent retail

May 28, 2021

Via: Charged

The past year has been a huge challenge for the retail industry in the UK, with many retailers closing their doors due to ongoing lockdowns. Independent stores have been among the hardest hit by the coronavirus lockdown regulations, with The […]


Others, Tech

No Retail BI, No Future: Business Intelligence Tools Will Drive the Retail Industry’s Offline Transformation

May 24, 2021

Via: Retail TouchPoints

Prior to the pandemic, brick-and-mortar retailers were already facing fierce competition from online marketplaces. Purchasing online often meant access to a better selection of (and global access to) products, more convenience, and, in many cases, cheaper deals. The COVID-19 pandemic […]


News & Trends

The changing role of the CIO in retail

May 10, 2021

Via: Retail Dive

CIOs have been the orchestrators of key technology projects undertaken in response to the pandemic, putting them at the center of initiatives that have reshaped their organizations for an online-heavy environment. Many retailers “were literally asking every day, ‘How are […]


News & Trends

Getting ready for future-proof retail finance

April 12, 2021

Via: Retail Dive

Even for retail, an industry accustomed to disruption — from shifting customer demands to economic downturns — 2020 was a year like no other. COVID-19 shutdowns accelerated fundamental changes in consumer behavior, highlighted supply chain issues and required quick moves […]


Customer Engagement, Customer Experience, Loyalty Programs

The Retail Industry Is Ready For A Revolution In Couponing

February 19, 2021

Via: Forbes

Since the dawn of the internet, every corner of commerce has been in a constant state of reinvention as new technologies are leveraged to optimize the buying and selling experience. We’ve seen targeting and customer communications efforts streamlined and revolutionized, […]


Customer Experience, News & Trends, Point of Purchase

COVID Vaccines Won’t Cure Retail Woes

February 12, 2021

Via: Forbes

The retail industry is grappling with how best to utilize the COVID vaccine in order for business to return to “normal.” But with the pace of store closures quickening this year, it is highly unlikely that a COVID vaccine will […]