September 26, 2023
Via: RetailWireAccording to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the […]
September 20, 2023
Via: Retail DiveThe retail industry typically hires hundreds of thousands of people to support holiday operations. But it appears that some companies have pulled back on seasonal hiring so far this year, with plans at their lowest since 2008, CNN reported. But […]
August 22, 2023
Via: Eileen HillDigital payment solutions are changing the retail industry at a rapid rate. Consumers’ growing desire for fast, convenient transactions means retailers can no longer solely rely on traditional payment methods—even when it comes to in-store purchases and transactions. FIS Global […]
June 20, 2023
Via: Retail DiveAs retailers have made efforts to increase efficiency and enhance the customer experience, portable POS solutions have started to gain traction as a way to meet the evolving needs of the retail industry. Equipping associates with portable terminal devices that […]
April 3, 2023
Via: RIS NewsBuilding trust is easier said than done in the retail industry, particularly as economic shifts have created a difficult environment for both consumers and businesses. So which of today’s retailers are building trust with consumers even as costs for products […]
February 3, 2023
Via: Retail DiveJanuary job cuts in the retail industry came second only to the tech industry, which cut 41,829 workers in January, and accounted for 41% of all layoffs. The top reason employers provided for the cuts was market conditions (86,526), but […]
January 23, 2023
Via: Retail DiveTarget wants the retail industry to know it’s brought its “Targét” touch to grocery and omnichannel. Ease, joy and affordability are the pillars of the retailer’s framework for differentiating itself to customers, Chief Growth Officer Christina Hennington and Chief Food […]
January 23, 2023
Via: Natalie DunnThe retail industry has faced numerous challenges over the past two years. As the pandemic swept across the world, retailers had to adapt to a new way of shopping and new consumer behaviors. While the healthcare crisis began to ease […]
Customer Engagement, Customer Experience
January 11, 2023
Via: Retail TouchPointsThe beauty of the retail industry today is the number of options for brands to connect with customers. Some may argue there are too many options. Brands once had the challenge of getting customers to walk through their large store […]
January 11, 2023
Via: RIS NewsNon-fungible tokens (NFTs) are providing more value and utility than as simple collectibles, and the retail industry is taking notice. Retailers are using NFTs and gamification to reach digital natives, build a loyal customer base, and impact the customer experience […]
December 1, 2022
Via: RIS NewsIn retail, e-commerce typically dominates the headlines when considering technological advancements. How retailers respond to consumer behavior is understandably the area of tech that receives the most attention, investment, and R&D. But what about the infrastructure of the retail industry’s […]
November 30, 2022
Via: Independent RetailerAfter a COVID-19 slump, an unprecedented 2.5 million weddings are set to take place in 2022 — a surge not seen since 1984. Americans are also planning to spend $68.7 billion in 2022, up from $25.7 billion in 2020, on […]
November 15, 2022
Via: Retail TouchPointsMajor retail industry players including H&M, luxury brand holding company Kering and Zara parent company Inditex have agreed to purchase 550,000 metric tons of sustainable alternatives to materials sourced from ancient and endangered forests. Every year, more than 3.2 billion […]
October 31, 2022
Via: Independent RetailerNovember is already here, can you believe it? Before you know it, the holidays will be over and retailers will be making preparations for spring and summer sales. We have two more months before the end of the year hits, […]
October 17, 2022
Via: RetailWireAmazon.com last week held its second Prime Day event of the year and, as it turned out, the sales promotion may not have been the kickoff to the holidays that the retail and technology giant was hoping for. The Prime […]
September 28, 2022
Via: Retail DiveThe backdrop of this holiday season looks quite different than last year’s. While many consumers have adopted a sense of pre-pandemic normalcy with in-store shopping, inflation has largely hampered the industry’s success in 2022 so far. Some reports expect that […]
June 13, 2022
Via: Retail DiveOver the past two or three decades, investors of all sorts have shaped the retail industry in myriad ways. Activist shareholders have advocated for mergers, sales, spinoffs, stock buybacks and asset sales. Private equity investors have taken over dozens of […]
March 7, 2022
Via: Retail DiveMonica Deretich has lost count of retailer transformations she’s witnessed in the last two years. As a consultant and veteran retail marketing executive, she now serves as retail industry advisor to Sailthru, helping brands counter revenue and retention pitfalls by […]
February 28, 2022
Via: Retail DiveThe retail landscape has dramatically changed in recent years. Nearly 70% of customers want both in-store and online experiences as part of their shopping journey. The virtual and tangible worlds have collided, and digital signage is the window into those […]
February 7, 2022
Via: Retail DiveJust a few weeks into 2022, the retail industry has already seen signs for what the year ahead could bring — some good and some bad. President Biden’s vaccine mandate for large employers was struck down by the Supreme Court […]