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Tag: retail industry


News & Trends

5 ways Target is pushing customer-driven innovations in omnichannel, grocery

January 23, 2023

Via: Retail Dive

Target wants the retail industry to know it’s brought its “Targét” touch to grocery and omnichannel. Ease, joy and affordability are the pillars of the retailer’s framework for differentiating itself to customers, Chief Growth Officer Christina Hennington and Chief Food […]


Editorial

5 Issues Directly Impacting Retail Today

January 23, 2023

Via: Natalie Dunn

The retail industry has faced numerous challenges over the past two years. As the pandemic swept across the world, retailers had to adapt to a new way of shopping and new consumer behaviors. While the healthcare crisis began to ease […]


Customer Engagement, Customer Experience

How to Turn One-Time Holiday Buyers into Brand Loyalists

January 11, 2023

Via: Retail TouchPoints

The beauty of the retail industry today is the number of options for brands to connect with customers. Some may argue there are too many options. Brands once had the challenge of getting customers to walk through their large store […]


News & Trends

How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023

January 11, 2023

Via: RIS News

Non-fungible tokens (NFTs) are providing more value and utility than as simple collectibles, and the retail industry is taking notice. Retailers are using NFTs and gamification to reach digital natives, build a loyal customer base, and impact the customer experience […]


News & Trends

How Technology Leads to Lower FM Costs in the Retail Industry

December 1, 2022

Via: RIS News

In retail, e-commerce typically dominates the headlines when considering technological advancements. How retailers respond to consumer behavior is understandably the area of tech that receives the most attention, investment, and R&D. But what about the infrastructure of the retail industry’s […]


News & Trends

Wedding Spend Set to Boost Retail Industry

November 30, 2022

Via: Independent Retailer

After a COVID-19 slump, an unprecedented 2.5 million weddings are set to take place in 2022 — a surge not seen since 1984. Americans are also planning to spend $68.7 billion in 2022, up from $25.7 billion in 2020, on […]


Stores

H&M, Kering, Stella McCartney Join Support for Forest-Friendly Supply Chains

November 15, 2022

Via: Retail TouchPoints

Major retail industry players including H&M, luxury brand holding company Kering and Zara parent company Inditex have agreed to purchase 550,000 metric tons of sustainable alternatives to materials sourced from ancient and endangered forests. Every year, more than 3.2 billion […]


News & Trends

November Retail Industry Insights

October 31, 2022

Via: Independent Retailer

November is already here, can you believe it? Before you know it, the holidays will be over and retailers will be making preparations for spring and summer sales. We have two more months before the end of the year hits, […]


News & Trends

Was Amazon’s Prime Early Access sale a bellwether event for the retail industry?

October 17, 2022

Via: RetailWire

Amazon.com last week held its second Prime Day event of the year and, as it turned out, the sales promotion may not have been the kickoff to the holidays that the retail and technology giant was hoping for. The Prime […]


News & Trends

How retailers are hiring for the holidays in 2022

September 28, 2022

Via: Retail Dive

The backdrop of this holiday season looks quite different than last year’s. While many consumers have adopted a sense of pre-pandemic normalcy with in-store shopping, inflation has largely hampered the industry’s success in 2022 so far. Some reports expect that […]


News & Trends

Can investors make retail sustainable?

June 13, 2022

Via: Retail Dive

Over the past two or three decades, investors of all sorts have shaped the retail industry in myriad ways. Activist shareholders have advocated for mergers, sales, spinoffs, stock buybacks and asset sales. Private equity investors have taken over dozens of […]


News & Trends

From roadblocks to revenue: How 3 retailers countered common conversion pitfalls

March 7, 2022

Via: Retail Dive

Monica Deretich has lost count of retailer transformations she’s witnessed in the last two years. As a consultant and veteran retail marketing executive, she now serves as retail industry advisor to Sailthru, helping brands counter revenue and retention pitfalls by […]


E-commerce, Retail Types

4 ways digital signage is transforming retail

February 28, 2022

Via: Retail Dive

The retail landscape has dramatically changed in recent years. Nearly 70% of customers want both in-store and online experiences as part of their shopping journey. The virtual and tangible worlds have collided, and digital signage is the window into those […]


Retail Types, Stores

What retail has in store for 2022

February 7, 2022

Via: Retail Dive

Just a few weeks into 2022, the retail industry has already seen signs for what the year ahead could bring — some good and some bad. President Biden’s vaccine mandate for large employers was struck down by the Supreme Court […]


Retail Types, Stores

How Retailers Can Establish an IoT-Based Smart Building Strategy

January 31, 2022

Via: Retail TouchPoints

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. As the retail industry shifts, so do customer expectations. Retailers are facing a multifaceted challenge to meet customer experience […]


Suppliers

Cultivating consumer loyalty amidst supply chain challenges

December 20, 2021

Via: Retail Dive

Brand loyalty is increasingly fragile. Since the beginning of the pandemic, three-quarters of consumers in the United States have switched brands, products, stores or buying methods, reports McKinsey. As retailers strive to woo shoppers into a long-term relationship, supply chain […]


News & Trends

Retailers add 7.5% fewer seasonal jobs than last year: report

December 15, 2021

Via: Retail Dive

The pandemic-induced labor shortage has hit the retail industry particularly hard. Major retailers such as Walmart and Target this fall announced plans to hire workers to meet this year’s seasonal demand, but in response to higher competition for staffers, retailers […]


News & Trends

How the New Vaccine Mandates Will Impact the Retail Industry

November 16, 2021

Via: Independent Retailer

On September 9, President Joe Biden announced a series of proposals to combat the COVID-19 pandemic more aggressively, including new federal safety regulations that call for businesses with more than 100 workers to require vaccinations against the coronavirus. This will […]


Customer Engagement, Customer Experience

Major Customer Experience Trends Shaping the Retail Industry

November 11, 2021

Via: Independent Retailer

Even though the COVID-19 pandemic changed so many customer experience preferences, as we slowly recover and get back to normal, consumer desires continue to shift and retailers need to constantly keep up with these transitions. With the new year almost […]


Others, Tech

How 5G Will Power a New Retail Experience

October 25, 2021

Via: Retail TouchPoints

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By […]