Tag: retail experience

Customer Engagement, Customer Experience

Improve Retail Pop-Up Experiences with Technology

August 9, 2022

Via: Independent Retailer

As the fall season is rapidly approaching, shoppers are on the lookout for fun events and festivities. Given the welcoming shift to social activities ramping up this year with a decrease in pandemic anxiety, savvy retailers have superheaded the re-emergence […]

Customer Engagement, Customer Experience

How to Optimize Digital Customer Experiences

August 2, 2022

Via: Independent Retailer

No matter the retail category, customers’ expectations for seamless experiences is greater than ever. According to Harvard Business Review, prior to COVID, the majority of retail shoppers (73%) were utilizing a multitude of digital and physical retail touchpoints during their […]

Customer Engagement, Customer Experience

How to Deliver a Flawless In-Store Customer Experience

July 29, 2022

Via: Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within […]

E-commerce, Retail Types

Amazon names grocery veteran to head consumer business

June 22, 2022

Via: Retail Dive

Herrington brings a wealth of online retail experience to his new role, which will put him in charge of a large chunk of Amazon’s operations, including the delivery infrastructure that sits at the heart of the e-commerce giant’s business. Herrington […]

Retail Types, Stores

Target and Disney Team Up to Launch New Retail Experience

August 26, 2019

Via: Retail Info Systems News

The Walt Disney Company and Target are collaborating to bring the Disney retail experience to Target stores and the website. The collaboration encompasses experiential retail and merchandising – including the launch of 25 Disney stores within select Target stores nationwide […]

Customer Engagement, Customer Experience, News & Trends

Amazon: Packaging the Retail Experience

May 25, 2017

Via: Retail Info Systems News

Amazon. To the customer the word is synonymous with low prices, unlimited assortment, and fast and free shipping. To retailers it is a constant reminder that the retail landscape has been forever changed and they need to adopt to keep […]

Customer Experience, Loyalty Programs

The five ways to deploy a successful loyalty programme

April 26, 2017

Via: Essential Retail News

We’re becoming smarter shoppers. Whether it’s because we want the best deal for a restricted budget, or because we’re more confident about what we want from the retail experience, our loyalty isn’t easily earned. While our parents and grandparents generations […]

E-payment & Data Security, Tech

Benefits of using an iPad-based POS system

February 18, 2016

Via: Lightspeed POS

The mobile in-store experience is the wave of the future, changing the way retailers conduct their business and interact with their customers. How exactly does an iPad change the traditional retail experience for both the retailer and shopper? 1. By […]