Customer Engagement, Customer Experience
September 15, 2022
Via: Retail TouchPointsGen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors […]
E-payment & Data Security, Tech
April 6, 2022
Via: RIS NewsI log hours — daily — speaking with customers about their e-commerce businesses and their dizzying array of challenges. These range from product design to logistics — among their largest costs — to digital marketing. As a vendor with a […]
Customer Engagement, Customer Experience
June 9, 2021
Via: RIS NewsBrands across industries had to pivot their customer experience (CX) strategies during the pandemic and it seems retailers fared well turning challenges into opportunities. In its annual ranking, Forrester reveals the scores of 220 brands across 13 industries and retailers […]
E-commerce, News & Trends, Retail Types
April 30, 2021
Via: Retail TouchPoints2020 was a milestone year for ecommerce. Accelerated by lockdowns and social distancing, ecommerce growth that was expected to take years materialized in months. With more consumers spending time and money online, ecommerce entrepreneurs have more opportunities but face the […]
April 16, 2024
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April 5, 2024
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