Top

How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023

Card payments soared to 90% of retail transactions in 2021

How Amazon has eliminated friction at checkout

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

The Rise of Voice Search: Top 2 Reasons Why B2B Marketers Must Start Preparing

Tag: rapport building

Customer Engagement, Customer Experience

4 ways to build rapport with new customers

December 6, 2019

Via: Customer Experience News & Trends

Anyone who touches the customer experience can drive loyalty with one powerful skill: rapport-building. When you can build and maintain rapport with customers, you ensure they’ll come back, buy more and possibly send other customers to you because of basic […]