Customer Engagement, Customer Experience
August 16, 2022
Via: Retail TouchPointsOptimized personalization is a necessary tenet of any ecommerce brand that aims to stand out. The importance of winning loyal customers depends on one-to-one customer personalization and engagement based on customers’ behavior and intent. As the benefits of personalization become […]
Customer Engagement, Customer Experience
August 31, 2021
Via: Retail DiveWhen the threat of the virus kept scores of retail locations temporarily closed, ordering items online became the go-to option for many consumers stuck at home. Instantly, almost every item was sold and bought online — from fresh produce and […]
April 16, 2024
March 19, 2024
March 29, 2024