Tag: pandemic shopping

Customer Engagement, Customer Experience

Report: 85% of consumers will continue pandemic shopping behaviors this season

October 22, 2021

Via: Retail Dive

Ahead of the all-important holiday season, research from Alvarez & Marsal suggests that consumers have lingering concerns about their financial futures during the COVID-19 pandemic. However, consumers’ financial expectations vary by background. The report found that 65% of Black respondents […]