October 14, 2016
Via: The Retail Doctor BlogA lot has been written about the gamification of employee training. The idea is the short-wins you get from a game keep you hooked on moving through the process. Many think gamification is about apps that show videos where learners […]
Customer Engagement, Customer Experience
June 21, 2016
Via: The Retail Doctor BlogMost businesses see sales training as a cost when it should be seen as an investment. After all, learning is the source of competitive advantage. And that’s not just technical knowledge, it is the soft skills of how to engage, […]
April 16, 2024
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