Tag: online retailers

Customer Engagement, Customer Experience

Five Ways Ecommerce Retailers Can Sleep Well and Sell More This Black Friday

September 15, 2022

Via: Retail TouchPoints

Huge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. In fact, global ecommerce sales are expected to top $5.5 trillion in 2022 […]

E-commerce, Retail Types

‘Like and share’: What shoppers really want from social commerce

March 25, 2022

Via: Charged

If you haven’t already bought something as a direct result of scrolling through your social feeds and feeling the irresistible urge to click ‘shop’, you may well be in the minority. As one of the fastest-growing online shopping trends, social […]

E-commerce, Retail Types

Online retailers brace for a 17% surge due to Omicron concerns

December 21, 2021

Via: Charged

Online retailers and couriers are experiencing a 17% surge in late gift deliveries as visits to the high street collapse by 25% amid Omicron concerns, according to research from ParcelHero. “The arrival of Omicron is nightmare timing for high street […]

News & Trends

The Architecture of Social Retailing

July 14, 2021

Via: Retail TouchPoints

It’s no surprise that the pandemic accelerated the decline of brick-and-mortar retail stores in favor of the convenience of online shopping. Amazon and other online retailers are essentially logistics companies that have become today’s consumer interface to deliver goods to […]

E-payment & Data Security, News & Trends, Tech

Consumers spent $900 billion more online in 2020. Here’s who will keep the biggest gains

April 6, 2021


Consumers across the globe spent $900 billion more at online retailers in 2020 compared with the prior two-year trend, according to a report released Tuesday by the Mastercard Economics Institute. Shoppers are heading back to restaurants and returning to stores […]


Ever Given delays to cost traders £4.4bn seeing online retailers take the brunt

March 30, 2021

Via: Charged

The Ever Given’s blockage of the Suez Canal is set to cost traders a total of £4.35 billion as experts warn ecommerce retailers will feel the effects for months to come. The 400-metre-long container ship was successfully refloated yesterday after […]

E-commerce, Retail Types

42% of online retailers’ “green” claims false, exaggerated and possibly illegal

January 29, 2021

Via: Charged

Online retailers’ “green” claims are regularly exaggerated, false and even illegal according to a new study of hundreds of brands. A study into 344 “dubious” claims of sustainability made by online stores found that retailers often “pull the wool over […]

Customer Engagement, Customer Experience

The Surprising Impact Of Retail Advertising Investment For Brands

December 17, 2020

Via: Forbes

As advertising dollars have shifted from traditional media to digital platforms run by retailers, consumer product brands have speculated that there is a ‘halo effect’ happening – boosting sales far beyond the online retailers where the brand is advertising their […]

News & Trends

Online retailers are transforming warehouse construction

August 14, 2019

Via: Retail Dive

As e-commerce has soared in popularity, U.S. warehouses have evolved to meet the needs of online retailers, transforming from basic storerooms into automated, material-handling nerve centers. Driven by consumers’ desire for fast and reliable delivery of everything from furniture and […]

E-payment & Data Security, Tech

PayPal announces new payments solution for online retailers

June 4, 2019

Via: Retail Dive

Allowing more smaller merchants onto its PayPal Commerce Platform is the online payment system’s latest move toward strengthening its market position. Just over a year ago, the company acquired iZettle, a small business commerce platform that’s popular in Europe and […]

Retail Types, Stores

Digitally native brands set to open 850 stores in 5 years

October 10, 2018

Via: Retail Dive

The trend analyzed in JLL’s report reflects Gartner L2 analysts’ prediction a couple of years ago that physical stores are an inevitable tactic in any startup’s growth strategy. The study also demonstrates the value of pop-ups. Nearly 62% of permanent […]

FMCG products, Retail Types

Report: Amazon captures 30% of online grocery spending

October 4, 2018

Via: Retail Dive

Amazon has a clear lead in the online grocery wars, and the marketplace giant has shown no signs of slowing down as it expands services on its site and at Whole Foods stores. Just over a year since Amazon acquired […]

E-payment & Data Security, Tech

Cryptojacking – a security threat online retailers need to know about

September 10, 2018

Via: Lightspeed POS

Cryptojacking is fast becoming the favoured cash cow of online criminals. Bad actors can generate huge sums by infecting eCommerce stores and content management systems with malicious code that mines cryptocurrencies like Bitcoin, Monero and Litecoin. WordPress sites and WooCommerce […]

Customer Engagement, Customer Experience, News & Trends

3 ways retailers can stand up to big competitors

October 12, 2017

Via: Retail Dive

Retail giants like Victoria’s Secret and Amazon are gobbling up market share, but there’s still plenty of room for aggressive entrepreneurs to grow, writes CEO Thom Brodeur-Kazanjian. Every year there are new stories out about Amazon devouring smaller online […]

News & Trends

Sales tax is less of a factor in online shoppers’ buying decisions

August 10, 2016

Via: Internet Retailer

Fewer consumers say they are deterred from making an online purchase if the retailer charges sales tax than said so a few years ago, according to a new survey by Bizrate Insights, a division of digital marketing technology firm Connexity […]

News & Trends

Four hot online retailers to watch

July 7, 2016

Via: Retailing Today

Less is more for Casper, which launched a little over two years ago with only one SKU: a mattress made out of memory and latex foams. The material allows the product to be shipped inside a surprisingly small box (small […]

News & Trends

E-commerce spending slows

June 16, 2016

Via: FierceRetail

The growth of e-commerce may be slowing, as a majority of U.S. shoppers say they don’t plan to increase their online spending over the next three years, a new report found. Even though roughly three-quarters of consumers say they’ve bought […]

News & Trends

Retailers are losing sight of the bigger picture

May 16, 2016

Via: Essential Retail News

Currently, there are nearly two million people in the UK living with sight loss – equating to around one person in 30. By 2050, this is estimated to almost double. These figures have led to many businesses, including the likes […]


Holiday e-commerce customers offer mixed returns

January 25, 2016

Via: Chain Store Age

E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving. A new study from analytics platform provider RJMetrics indicates online retailers acquire 24% of their new customers during the […]