October 17, 2022
Via: RetailWireAmazon.com last week held its second Prime Day event of the year and, as it turned out, the sales promotion may not have been the kickoff to the holidays that the retail and technology giant was hoping for. The Prime […]
October 7, 2022
Via: RetailWireA global survey finds that only 38 percent of consumers feel retailers are doing a good job of using sustainable delivery practices. Over half, however, indicated they were quite/very interested in environmentally-friendly delivery methods and 54 percent would be willing […]
October 7, 2022
Via: ChargedShoppers using Marks and Spencer’s Sparks loyalty programme will be able to apply for a new digital credit account, enabling them to borrow up to £500 for purchases. The retailer has launched ‘Sparks Pay’ in partnership with M&S bank and […]
October 6, 2022
Via: RetailWireSuzy Davidkhanian, principal analyst at Insider Intelligence, believes that, while the pandemic spurred many consumers to adopt retail app technology as in-store pickup and other omnichannel practices exploded, “many features are gimmicky or glitchy and cause more friction than convenience.” […]
October 5, 2022
Via: ChargedOnline sellers remain optimistic about the current ecommerce market despite a looming recession, according to a new report from customer support solution eDesk. The research reveals that the cost-of-living crisis is a top concern for shoppers, with 36% of consumer […]
Customer Engagement, Customer Experience
September 30, 2022
Via: RetailWireBlack Friday still draws large crowds to malls, shopping centers and stores, but a large percentage of Americans will spend the day opening apps and shopping from the comfort of their homes. New research from Wunderkind shows that 71 percent […]
E-payment & Data Security, Tech
September 23, 2022
Via: LightspeedSmall businesses just like yours are taking the plunge into ecommerce every day, by setting up simple online shops. If you’ve decided to make a push into online retail too, then figuring out how best to take online payments will […]
September 16, 2022
Via: Independent RetailerWith 12 to 24 million online retail sites available worldwide, the growth of ecommerce has not happened in a vacuum. Brands are responding to the demand from consumers and the potential revenue to be made. It is estimated the ecommerce […]
August 30, 2022
Via: ChargedNearly half, 47%, of consumers wouldn’t shop with an online retailer that charges for online returns, according to a new report from PPM platform ROI Hunter. The research reveals that price is still the most important influencing factor in online […]
E-payment & Data Security, Tech
August 24, 2022
Via: ChargedRetailers may be missing out by not accepting payments in cryptocurrency, according to a new report by specialised payments platform Paysafe. The research reveals that a staggering 80% of crypto owners want to pay for goods with their crypto balances […]
August 19, 2022
Via: ChargedOnline retail sales boosted the retail sector’s performance in July despite the cost-of-living crisis hitting consumers’ wallets. Retail sales volumes rose by 0.3% in July 2022 following a fall of 0.2% in June 2022 and are now 2.3% above their […]
August 8, 2022
Via: Retail DiveWhile the COVID-19 pandemic drove the rapid rise of e-commerce in 2020, some of the retail growth shifted from online to offline in 2021, Forrester noted. Brick-and-mortar retail sales rose 14% in 2021 compared to 2020, according to the report. […]
July 20, 2022
Via: RetailWireOnline grocery shopping is a weekly habit of a segment of the population, according to a new study. One in six consumers (15.8 percent) said they purchase groceries online and have them delivered to their home weekly, according to PYMNTS’ […]
July 11, 2022
Via: Retail DiveFTI Consulting predicts online retail sales will hit the $1 trillion milestone in Q3 this year, a doubling from four years prior. In the early stages of the pandemic, shoppers avoided stores to contain the spread of Covid-19, driving up […]
July 8, 2022
Via: ChargedUK ecommerce and online grocery shopping has sharply declined in 2022, according to a new study by digital intelligence platform Similarweb. The research reveals that the online retail market has taken a hit in 2022, hinting that the cost of […]
June 22, 2022
Via: Retail DiveHerrington brings a wealth of online retail experience to his new role, which will put him in charge of a large chunk of Amazon’s operations, including the delivery infrastructure that sits at the heart of the e-commerce giant’s business. Herrington […]
June 14, 2022
Via: RetailWireSam’s Club will start charging most members a $4 curbside-pickup fee after June 28. Free curbside pickup was traditionally reserved for Plus members, but the fee was waived “for a limited time” for Standard members in June 2020 in light […]
Customer Engagement, Customer Experience
June 3, 2022
Via: RetailWireCustomers visiting the websites of Albertsons and some of its banner grocers will soon get to see what other customers thought about the products they are browsing. Albertsons recently announced that it is implementing reviews and ratings online for 11 […]
June 1, 2022
Via: RetailWireAmazon.com is slamming federal legislation that would bar the company from giving preference to its products over items sold by other sellers on its site. Brian Huseman, Amazon vice president of public policy, writes on a company blog that two […]
May 26, 2022
Via: RetailWireShopify is often seen as an alternative for independent sellers frustrated with Fulfillment by Amazon’s changing inventory rules and increasing seller costs. Will acquiring Deliverr help close the gap on fast fulfillment? Deliverr’s technology integrates third-party sellers with major e-commerce […]