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Tag: online retail


Customer Engagement, Customer Experience

Will Shoppable Shorts become a viral sensation for YouTube?

November 29, 2022

Via: RetailWire

YouTube in late 2020 launched its Shorts feature to keep up with a new generation of competing video services posting short-form content. Now YouTube has added an e-commerce element to Shorts, so customers can buy as the minute-long videos fly […]


E-commerce, Retail Types

Preparing for the Rise in Online Retail Returns

November 8, 2022

Via: Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and […]


News & Trends

Influencer shopping platform LTK names former eBay exec as new international GM

November 4, 2022

Via: Charged

Online influencer platform LTK has expanded its executive leadership team, appointing former Groupon and eBay executive Jeremy Paterson as general manager of its international division. Paterson will lead efforts to “advance the opportunity for creators, brands and shoppers in international […]


Suppliers

What are the biggest emerging threats facing online delivery?

October 31, 2022

Via: RetailWire

The “Annual State of Shipping Study” from UPS Capital, UPS’s financing arm, finds porch piracy, fraud and climate-related issues to be the top emerging threats facing online delivery. On those threats, the survey of 500 merchants and 1,000 online shoppers […]


E-commerce, Retail Types

Online retail figures remain positive despite wider industry decline

October 21, 2022

Via: Charged

Online retail figures have showed resilience despite the wider industry’s decline. With the proportion of retail sales online rising to 26.4%. The wider sector saw a drop in sales, which was compounded by inflation and also the addition of the […]


E-commerce, Retail Types

Online retail figures fell in September for fourth consecutive month

October 18, 2022

Via: Charged

UK online retail sales fell by 3.3% in September year-on-year, the fourth consecutive month as rising levels on inflation hit consumers in their wallets, according to the IMRG Capgemini Online Retail Index. The numbers represented a minor improvement on August’s […]


News & Trends

Was Amazon’s Prime Early Access sale a bellwether event for the retail industry?

October 17, 2022

Via: RetailWire

Amazon.com last week held its second Prime Day event of the year and, as it turned out, the sales promotion may not have been the kickoff to the holidays that the retail and technology giant was hoping for. The Prime […]


Suppliers

Can retailers sustain their current delivery practices?

October 7, 2022

Via: RetailWire

A global survey finds that only 38 percent of consumers feel retailers are doing a good job of using sustainable delivery practices. Over half, however, indicated they were quite/very interested in environmentally-friendly delivery methods and 54 percent would be willing […]


News & Trends

Marks & Spencer launches ‘Sparks Pay’ digital credit account for customers

October 7, 2022

Via: Charged

Shoppers using Marks and Spencer’s Sparks loyalty programme will be able to apply for a new digital credit account, enabling them to borrow up to £500 for purchases. The retailer has launched ‘Sparks Pay’ in partnership with M&S bank and […]


Others, Tech

What’s still lacking in retailer shopping apps?

October 6, 2022

Via: RetailWire

Suzy Davidkhanian, principal analyst at Insider Intelligence, believes that, while the pandemic spurred many consumers to adopt retail app technology as in-store pickup and other omnichannel practices exploded, “many features are gimmicky or glitchy and cause more friction than convenience.” […]


E-commerce, Retail Types

71% of online sellers are optimistic about ecommerce despite cost of living crisis

October 5, 2022

Via: Charged

Online sellers remain optimistic about the current ecommerce market despite a looming recession, according to a new report from customer support solution eDesk. The research reveals that the cost-of-living crisis is a top concern for shoppers, with 36% of consumer […]


Customer Engagement, Customer Experience

Will most Americans spend Black Friday shopping on their phones?

September 30, 2022

Via: RetailWire

Black Friday still draws large crowds to malls, shopping centers and stores, but a large percentage of Americans will spend the day opening apps and shopping from the comfort of their homes. New research from Wunderkind shows that 71 percent […]


E-payment & Data Security, Tech

What Small Businesses Should Know Before Taking Payments Online

September 23, 2022

Via: Lightspeed

Small businesses just like yours are taking the plunge into ecommerce every day, by setting up simple online shops. If you’ve decided to make a push into online retail too, then figuring out how best to take online payments will […]


E-commerce, Retail Types

4 Ways to Optimize Retail Media Ads

September 16, 2022

Via: Independent Retailer

With 12 to 24 million online retail sites available worldwide, the growth of ecommerce has not happened in a vacuum. Brands are responding to the demand from consumers and the potential revenue to be made. It is estimated the ecommerce […]


Suppliers

Shoppers to shun online retailers who charge for returns

August 30, 2022

Via: Charged

Nearly half, 47%, of consumers wouldn’t shop with an online retailer that charges for online returns, according to a new report from PPM platform ROI Hunter. The research reveals that price is still the most important influencing factor in online […]


E-payment & Data Security, Tech

Retailers are missing out by not accepting crypto payments, says Paysafe

August 24, 2022

Via: Charged

Retailers may be missing out by not accepting payments in cryptocurrency, according to a new report by specialised payments platform Paysafe. The research reveals that a staggering 80% of crypto owners want to pay for goods with their crypto balances […]


News & Trends

Online retail sales boost overall retail sector performance in July

August 19, 2022

Via: Charged

Online retail sales boosted the retail sector’s performance in July despite the cost-of-living crisis hitting consumers’ wallets. Retail sales volumes rose by 0.3% in July 2022 following a fall of 0.2% in June 2022 and are now 2.3% above their […]


E-commerce, Retail Types

US online retail sales to reach $1.6 trillion by 2027: report

August 8, 2022

Via: Retail Dive

While the COVID-19 pandemic drove the rapid rise of e-commerce in 2020, some of the retail growth shifted from online to offline in 2021, Forrester noted. Brick-and-mortar retail sales rose 14% in 2021 compared to 2020, according to the report. […]


FMCG products, Retail Types

Will more Americans make e-grocery delivery a weekly habit?

July 20, 2022

Via: RetailWire

Online grocery shopping is a weekly habit of a segment of the population, according to a new study. One in six consumers (15.8 percent) said they purchase groceries online and have them delivered to their home weekly, according to PYMNTS’ […]


E-commerce, Retail Types

Report: E-commerce sales to exceed $1 trillion this year

July 11, 2022

Via: Retail Dive

FTI Consulting predicts online retail sales will hit the $1 trillion milestone in Q3 this year, a doubling from four years prior. In the early stages of the pandemic, shoppers avoided stores to contain the spread of Covid-19, driving up […]