March 8, 2023
Via: ChargedTHG shoppers will now be able to spread the cost of online purchases after the firm inked a deal with digital credit company Newpay. Newpay has been fully integrated into the checkout and gives customers “seamless access to credit”. The […]
E-payment & Data Security, Tech
June 27, 2022
Via: ChargedNew research from payment provider Mollie has found that a lack of payment options means that nine in 10 consumers abandon payments. Mollie‘s survey of 1,000 UK consumers asked participants about their shopping habits and experiences – it was revealed […]
March 14, 2022
Via: Retail DiveConvenience is everything when it comes to online purchases. And it’s not about the math constant ℼ but about a constant in ecommerce that helps retailers get a bigger slice of the pie: conversions. Ecommerce businesses know all too well […]
Customer Experience, E-commerce, Point of Purchase, Retail Types
January 13, 2021
Via: ChargedOnline shopping is due to continue accelerating at greater speeds after the pandemic is over, according to Mastercard’s chief executive Michael Miebach. Speaking to a virtual panel at CES yesterday, Miebach said that months of lockdowns had forced customers to […]
December 22, 2020
Via: ChargedPurchases made online accounted for up to 70 per cent of sales at John Lewis this year, as the retailer reported back on its Shop, Live, Look consumer report for 2020. Examining customer trends in the past 12 months, John […]
E-commerce, News & Trends, Retail Types
November 25, 2020
Via: ForbesBlack Friday essentially began a month ago in October with Amazon AMZN +2.3% Prime Day as retailers started taking advantage of early promotional tactics to win over customers long before Thanksgiving weekend. However, even with the longer season for holiday […]
Customer Engagement, Customer Experience
November 16, 2020
Via: Retail Info Systems NewsStaying competitive in the new reality is like a giant question mark for most retailers. Industry experts seem to agree that it’s not about just a simple act of selling something anymore — it’s about offering a gratifying and preferably […]
October 13, 2020
Via: Retail DiveAs the COVID-19 pandemic forced nonessential retailers to close their doors, some stores, such as Kohl’s and GameStop, saw a spike in their e-commerce operations. The coronavirus pandemic has reinforced the importance of e-commerce as well as brought to light […]
Customer Experience, Point of Purchase
November 21, 2019
Via: Independent RetailerA higher percentage of sales are starting to result in returns. Many people order items with no intention of keeping them. Sometimes it’s a matter of short-term usage, such as buying a new suit for an event, and returning it […]
July 29, 2019
Via: Retail DiveThe global consumer survey suggests that acceptance of voice-activated systems is growing with the popularity of digital assistants and smart speakers like Amazon Echo and Google Home. That means brands and marketers must have a strategy to develop voice-powered apps […]
August 27, 2018
Via: Retail DiveIn the Amazon age of retailing, customers have come to expect their online purchases fast and free, with shipping reliability a given, according to research from uShip. But when it comes to oversized items, that’s not so easy — not […]
Customer Experience, Loyalty Programs
March 20, 2018
Via: Retail DivePurchases through Target’s Redcard rose from about 6% in 2010 to 19% in 2013, but that momentum was interrupted by the retailer’s huge 2013 data breach, according to the Star Tribune. Since then the company has experimented with non-Redcard perks, […]
June 8, 2016
Via: Internet RetailerPrice continues to trump all other factors in determining where consumers buy online: 87% of consumers in a recent survey cited price as “very” or “extremely” influential. The findings come from the 2016 BigCommerce State of Omnichannel Retail Study, which […]