Customer Engagement, Customer Experience
February 21, 2024
Via: RIS NewsWith more consumers embracing digital wallets, mobile apps, online ordering, and delivery services, the way businesses drive customer loyalty is shifting. Today’s enterprises emphasize delighting customers by connecting experiences across devices and channels — meeting consumers when and where they […]
February 16, 2022
Via: Lightspeed POSYou’ve heard it before and you’ll hear it again: the popularity of online ordering is on a meteoric rise. From giants like Amazon to small startups, direct-to-consumer delivery and pickup options have swept the country and restaurants are no exception. […]
August 9, 2021
Via: Retail DiveThe omnichannel retail environment evolved significantly last year as consumers adopted online ordering, both for pickup and delivery, at a rapid pace. The trend has continued in 2021, with first-quarter e-commerce sales up 39.1% over year-ago levels and accounting for […]
May 6, 2020
Via: Retail Info Systems NewsOne of the biggest questions facing retail as we move toward a post-pandemic landscape is whether the consumer behavior changes that we’ve seen during the pandemic will continue for the foreseeable future. While the future’s predictability is at an all-time […]
April 23, 2024
April 16, 2024
April 24, 2024
April 16, 2024