Customer Engagement, Customer Experience
October 4, 2023
Via: Retail TouchPointsWhether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. From strawberries and cream sales soaring during Wimbledon to the switch from […]
April 25, 2023
Via: Retail TouchPointsRetailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. This year, 3D and AR adoption is expected to be one […]
E-payment & Data Security, News & Trends, Tech
December 20, 2017
Via: Retail DiveThe good news is that omnichannel is way ahead of where it was about four years ago, when fewer than 50% of retailers were pursuing omnichannel strategies, according to Brightpearl. On top of that, 87% now agree that omnichannel is […]
Customer Engagement, Customer Experience, Others, Tech
May 11, 2016
Via: Lightspeed POSIt has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing. Retailers putting anything other than the customer at the focal point of their business are doomed. In fact, […]
May 4, 2016
Via: Internet RetailerConsumers like to shop across multiple channels, and retailers realize the ones that do drive the biggest profits. Nearly all of the largest retail chains in the U.S. are taking notice—throwing time and money into so-called omnichannel technologies and strategies […]
March 19, 2024
March 12, 2024
March 15, 2024