Tag: Omnichannel Strategy

E-payment & Data Security, News & Trends, Tech

Only 8% of retailers have ‘mastered’ omnichannel

December 20, 2017

Via: Retail Dive

The good news is that omnichannel is way ahead of where it was about four years ago, when fewer than 50% of retailers were pursuing omnichannel strategies, according to Brightpearl. On top of that, 87% now agree that omnichannel is […]

Customer Engagement, Customer Experience, Others, Tech

Why the customer is key to omnichannel success

May 11, 2016

Via: Lightspeed POS

It has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing. Retailers putting anything other than the customer at the focal point of their business are doomed. In fact, […]

News & Trends

Omnichannel initiatives drive sales for chain retailers

May 4, 2016

Via: Internet Retailer

Consumers like to shop across multiple channels, and retailers realize the ones that do drive the biggest profits. Nearly all of the largest retail chains in the U.S. are taking notice—throwing time and money into so-called omnichannel technologies and strategies […]