April 25, 2023
Via: Retail TouchPointsRetailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. This year, 3D and AR adoption is expected to be one […]
September 19, 2022
Via: Retail DiveThe unprecedented pandemic resulted in a rush of retail innovations that helped many retailers unlock value and improve the customer experience while turning other retailers into casualties of this worldwide disruption – and the changes are likely far from over. […]
March 25, 2022
Via: ChargedIf you haven’t already bought something as a direct result of scrolling through your social feeds and feeling the irresistible urge to click ‘shop’, you may well be in the minority. As one of the fastest-growing online shopping trends, social […]
October 18, 2021
Via: Retail DiveSocial commerce, the use of social networks for online shopping, is a relatively new phenomenon compared to other forms of digital shopping. But it likely will be a major part of how shoppers buy in the near-term future. Your shoppers […]
October 15, 2021
Via: RIS NewsWalmart is moving closer to bringing another digital shopping channel to consumers — text shopping. The retailer’s incubation arm Store No8 and Walmart’s Global Tech team are testing the beta experience Walmart Text to Shop. The test is currently going […]
E-payment & Data Security, Tech
August 30, 2021
Via: Retail DiveThe pandemic isn’t over, but in many parts of the world, things are starting to look up. With vaccinations increasingly available, people are beginning to resume their favorite activities. For some, that means in-person shopping. During the pandemic, consumers got […]
News & Trends, Retail Types, Stores
April 19, 2021
Via: ChargedMarks and Spencer have announced they are to increase their online capacity with the development of its Bradford distribution centre. The announcement comes as the part of the company’s rapid-moving ‘never the same again” initiative. The warehouse is being set […]
October 23, 2020
Via: ForbesThe coronavirus pandemic will have a profound impact on holiday shopping due to dramatically changed shopping behaviors. Customers want to feel safe shopping in stores and are spending money in different categories than last year, as we go into the […]
Customer Engagement, Customer Experience, News & Trends
March 2, 2017
Via: Chain Store AgeMove over millennials, Gen Z is snapping at your heels. And retailers should take note. Retailers looking to capture share of wallet and brand loyalty from Gen Z – the most digitally- and socially-engaged generation to date — need to […]
E-payment & Data Security, Tech
February 21, 2017
Via: Emarketer.comAfter a slew of data breaches at major companies, US internet users are worried about their digital privacy. But not so worried as to significantly change the way they shop. A January 2017 survey conducted by Blumberg Capital found a […]
October 31, 2016
Via: Emarketer.comNearly two in five US internet users plan to shop on Black Friday this year, and even more respondents to September research said they plan to shop on Cyber Monday. Younger internet users are more likely to shop on both […]
June 15, 2016
Via: Lightspeed POSYou may be driving traffic to your store, but are you seeing visitors through to the very end? Shopping cart abandonment is a serious all eCommerce retailers must face, with 73.1% of shoppers leaving their carts without buying. That’s a […]