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Tag: Digital Retail


Customer Engagement, Customer Experience

The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

December 27, 2022

Via: Retail TouchPoints

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice. Vonage’s latest […]


Others, Tech

Retailers believe there is “significant” room for improvement to adapt to digital era

November 3, 2022

Via: Charged

A whopping 93% of retailers say there is “vast” or “significant” room for improvement in projects that focus on bringing new digital products and services to market, according to a new report from digital product consultancy Elsewhen. The research reveals […]


Others, Tech

Survey Reveals Top Trends in Retail Technology

September 28, 2022

Via: Independent Retailer

A new survey from Storyblok revealed the latest digital retail trends happening around the Metaverse, CMS proliferation, and increasing website security attacks. The company surveyed 208 retail and ecommerce professionals who directly manage enterprise CMS systems. Content Management Systems Gone […]


News & Trends

Will 2022 be the year of the great switch to 3D product visuals?

October 25, 2021

Via: Retail Dive

As important as first impressions, product imagery is an essential part of powering digital retail sales. And yet, for the longest time, an alternative to expensive product photography did not exist. Thanks to advances in 3D technology, retailers are discovering […]


News & Trends

Will physical and digital retail operations perform better on their own?

October 20, 2021

Via: RetailWire

The lure of high valuation, standalone digital businesses is leading some retailers in a new strategic direction. While most sales come through stores, online is accelerating because of shopping trends begun at the onset of the pandemic. The challenges of […]


Customer Experience, Point of Purchase

Shoppers now prefer digital retail experiences to physical ones according to study

June 23, 2021

Via: Charged

Over half of adults will interact with brands through digital and virtual channels as opposed to face to face after the pandemic according to research from Nuance. The study looked at 10,000 adults across the US, UK, Germany, France and […]


E-commerce, Retail Types, Stores

Retail Industry Trends: Brick and Click Retail

December 12, 2019

Via: Lightspeed POS

We all know about brick and mortar retail and we all know about eCommerce. While these were once talked about as separate channels, recent years have seen the emergence of brick and click retail. This hybrid model aims to offer […]


News & Trends, Retail Types, Stores

7 Keys to Target’s Reinvention

March 7, 2018

Via: Retail Info Systems News

Target is in the midst of an overhaul as shopper habits change and it races to meet new demands. To this end, the big box retailer made a host of announcements this week, coming off of strong traffic growth in […]


News & Trends

Preparing for retail’s third wave

January 15, 2018

Via: FierceRetail

NEW YORK—Digital retail is entering its third wave: one of partnerships, said Steve Case, CEO and chairman of capital investment firm Revolution, during a session on how technology startups are shaping retail at the National Retail Federation’s (NRF) BIG Show […]


Customer Engagement, Customer Experience, Others, Tech

Four Digital Retail Problems, One Digital Identity Answer

March 15, 2017

Via: Retail Info Systems News

We are living in the digital age – where online shopping rules and midnight Black Friday purchasing is now being conducted primarily from the couch. But behind the scenes of retailers, combining digital services with existing brick and mortar operations […]


Customer Engagement, Customer Experience

Four Digital Retail Problems and the Answer to All

February 13, 2017

Via: Retail Info Systems News

We are living in the digital age – where online shopping rules and midnight Black Friday purchasing is now being conducted primarily from the couch. But behind the scenes of retailers, combining digital services with existing brick and mortar operations […]