Customer Engagement, Customer Experience
December 27, 2022
Via: Retail TouchPointsRetail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice. Vonage’s latest […]
November 3, 2022
Via: ChargedA whopping 93% of retailers say there is “vast” or “significant” room for improvement in projects that focus on bringing new digital products and services to market, according to a new report from digital product consultancy Elsewhen. The research reveals […]
September 28, 2022
Via: Independent RetailerA new survey from Storyblok revealed the latest digital retail trends happening around the Metaverse, CMS proliferation, and increasing website security attacks. The company surveyed 208 retail and ecommerce professionals who directly manage enterprise CMS systems. Content Management Systems Gone […]
October 25, 2021
Via: Retail DiveAs important as first impressions, product imagery is an essential part of powering digital retail sales. And yet, for the longest time, an alternative to expensive product photography did not exist. Thanks to advances in 3D technology, retailers are discovering […]
October 20, 2021
Via: RetailWireThe lure of high valuation, standalone digital businesses is leading some retailers in a new strategic direction. While most sales come through stores, online is accelerating because of shopping trends begun at the onset of the pandemic. The challenges of […]
Customer Experience, Point of Purchase
June 23, 2021
Via: ChargedOver half of adults will interact with brands through digital and virtual channels as opposed to face to face after the pandemic according to research from Nuance. The study looked at 10,000 adults across the US, UK, Germany, France and […]
E-commerce, Retail Types, Stores
December 12, 2019
Via: Lightspeed POSWe all know about brick and mortar retail and we all know about eCommerce. While these were once talked about as separate channels, recent years have seen the emergence of brick and click retail. This hybrid model aims to offer […]
News & Trends, Retail Types, Stores
March 7, 2018
Via: Retail Info Systems NewsTarget is in the midst of an overhaul as shopper habits change and it races to meet new demands. To this end, the big box retailer made a host of announcements this week, coming off of strong traffic growth in […]
January 15, 2018
Via: FierceRetailNEW YORK—Digital retail is entering its third wave: one of partnerships, said Steve Case, CEO and chairman of capital investment firm Revolution, during a session on how technology startups are shaping retail at the National Retail Federation’s (NRF) BIG Show […]
Customer Engagement, Customer Experience, Others, Tech
March 15, 2017
Via: Retail Info Systems NewsWe are living in the digital age – where online shopping rules and midnight Black Friday purchasing is now being conducted primarily from the couch. But behind the scenes of retailers, combining digital services with existing brick and mortar operations […]
Customer Engagement, Customer Experience
February 13, 2017
Via: Retail Info Systems NewsWe are living in the digital age – where online shopping rules and midnight Black Friday purchasing is now being conducted primarily from the couch. But behind the scenes of retailers, combining digital services with existing brick and mortar operations […]