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Tag: data


News & Trends

Top 3 Ways Data will Impact Convenience Retailers in 2023

April 19, 2023

Via: Retail TouchPoints

Although the convenience industry has experienced an accelerated phase of consolidation globally, many U.S. retailers have been immune to that trend. Thanks to a reliance on historically high fuel margins, these retailers have been able to survive on the status […]


News & Trends

2 Things Will Separate Retail Media Winners from the Losers — Data and Scale

March 24, 2023

Via: Retail TouchPoints

Media networks are retailers’ hottest new accessory; in fact, the sheer number of retailers that have developed retail media networks (RMNs) in the last two years is impressive, almost to the point of being overwhelming. The list, which changes nearly […]


E-commerce, Retail Types

Building a Retail Media Network From Scratch: How Retailers Can Maximize the Value of Untapped Data

March 23, 2023

Via: Retail TouchPoints

For 20-odd years, third-party cookies have reigned supreme in the advertising world as digital ads rocketed to a market worth hundreds of billions of dollars. Retailers and brands wholeheartedly subscribed to conversion measures they didn’t control, but it’s always been […]


E-payment & Data Security, Tech

Just 16% of shoppers feel confident in managing data privacy and security

January 31, 2023

Via: Charged

Just 16% of UK consumers feel completely confident in managing their data privacy and security online according to a new report from smart home security company Ring. The research reveals that 24% of UK adults had their email hacked, password […]


FMCG products

Hormel Foods Adds Data Platform to Improve Communication with Retailers

December 13, 2022

Via: Retail TouchPoints

Hormel Foods has partnered with open-data retail platform Crisp to expand its data capabilities. Hormel plans to use the platform to share and leverage historical and real-time data insights from retailers in Google Cloud in order to help the brand […]


Customer Experience, Loyalty Programs

As Inflation Weakens Shopper Loyalty, Retailers Can Win Them Back With Data and Personalization

August 3, 2022

Via: Retail TouchPoints

Inflation reached 9.1% in June 2022, according to the U.S. Bureau of Labor Statistics Consumer Price Index (CPI), which is the highest rate in nearly 41 years. High inflation is weighing on shoppers’ budgets, with 62% expecting their living costs […]


News & Trends

How data and expertise will determine what’s next in retail

August 1, 2022

Via: Retail Dive

Consumers’ views of in-store shopping have shifted profoundly over the past few years. While shoppers seeing these changes may consider them a byproduct of COVID-19, that perception is not entirely accurate. Although the health and safety concerns that came with […]


Retail Types, Stores

With the Peak Shopping Season Approaching, It’s Time to Think About Observability

July 29, 2022

Via: Retail TouchPoints

It’s summer, and that means ecommerce businesses are once again gearing up for the peak selling periods of back-to-school and the holidays. As in years past, they are making sure their infrastructure is ready to cater to temporary spikes in […]


Customer Experience, Loyalty Programs

Not Just Data: Why General Mills Launched Its First Consumer Loyalty Program

July 25, 2022

Via: RIS News

In launching its first consumer loyalty program, General Mills will not only build up its first-party data library, but the company also sees a path for it to mutually benefit its storied Box Tops for Education program. General Mills is […]


Others, Tech

Localizing and scaling e-commerce through public web data

July 5, 2022

Via: Payments Dive

It’s no secret that e-commerce is booming globally. In 2021, the industry hit about $4.9 trillion USD in worldwide sales as a result of the pandemic, and they’re predicted to reach $7.4 trillion USD by 2025. However, like with any […]


News & Trends

Retail sales are up in March, despite inflation, reports Commerce and NRF

April 14, 2022

Via: SCMR Editorial

Despite ongoing high inflation United States March retail sales saw gains, according to data issued today by the United States Department of Commerce and the National Retail Federation (NRF). Commerce reported that March retail sales—at $665.7 billion—rose 0.5% compared to […]


E-commerce, Retail Types

Experiences in E-Commerce: A Look at Retail 2022 and Beyond

March 2, 2022

Via: RIS News

The world has been turned around since 2020, and many of us have firmly adopted the convenience of shopping from the comfort of the couch. But even if we’re doing more online, we haven’t entirely forgotten what we expect from […]


Others, Tech

Monetizing Data Assets is the Lifeline Retailers Need to Restore Growth

February 14, 2022

Via: Retail TouchPoints

These past years have seen an unprecedented number of retail store closures as retailers face mounting pressure from online competition, changing weather patterns, crazy supply chain disruptions, global frictions on trade, and now the uncertainty of long-lasting COVID-related shopping behaviors, […]


News & Trends

M&S strengthens data and digital team

December 21, 2021

Via: Charged

Marks & Spencer has strengthened its Digital & Data team by appointing Krista Nordlund to the newly-created chief digital product officer role. Nordlund will be responsible for driving further improvements to M&S’ digital customer experience for all digital touchpoints across […]


Customer Engagement, Customer Experience, News & Trends

How Consumer Data will Shape Retail Experiences in 2022

December 20, 2021

Via: Retail TouchPoints

Consumer habits changed drastically last year as people went online to shop. According to McKinsey, 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows […]


Others, Tech

Amazon to shut down Alexa internet-tracking service

December 10, 2021

Via: Charged

Amazon is shutting down Alexa Internet, its internet tracking service that is unconnected to the ubiquitous voice assistant. The service tracks the popularity of different websites by monitoring traffic as users navigate the sites. The site extrapolates this data through […]


Others, Tech

Three critical steps to building a retail media network

November 29, 2021

Via: Retail Dive

After ad spending in e-commerce channels grew almost 50% in 2020, advertisers will increase those allocations by another 27.8% this year, according to eMarketer. Changes in consumer behavior have led brands to spend one in eight digital ad dollars on […]


Customer Experience, Loyalty Programs

How Data Can Help Build Loyalty for Your Private Label Brand

September 22, 2021

Via: Retail TouchPoints

The pandemic has introduced more than 22 million U.S. consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common […]


News & Trends

Top retailers focus more on data

September 24, 2018

Via: Retail Dive

Deloitte Digital reaches a range of conclusions from all its number crunching, but ultimately it comes down to this: retailers and brands interpreting a wide breadth of data are faring better than those that continue to see separate channels, in […]


Customer Engagement, Customer Experience, Others, Tech

3 Tech Tips for Scaling up Your Independent Retail Business

July 26, 2017

Via: Retail Minded

Independent retailers face some big challenges in 2017, but also enjoy some unprecedented opportunities, reports Independent Retailer contributor and Sumner Communications managing editor Meaghan Brophy. The biggest challenge is staying profitable in the face of online competition, labor skills gaps, higher […]