Customer Engagement, Customer Experience
February 8, 2023
Via: SCMR EditorialCustomers always come first, but without customer service, there are no customers. A survey released on Tuesday by Gartner has found that less than one-quarter of supply chain organizations have adopted customer enablement to the extent necessary to truly put […]
November 21, 2023
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November 9, 2023
November 2, 2023