Tag: curbside pickup

Customer Experience, Point of Purchase

The rise of curbside pickup: Best practices for retailers

May 13, 2021

Via: Retail Dive

On April 21st, The Wall Street Journal reported that Walmart, the largest retailer in the world by sales, had started to wind down operations of the large, automated pickup towers the company had previously installed at over 1,500 outlets across North America. […]


How Retailers Can Make Effective Changes for Better Logistics Operations

March 17, 2021

Via: Retail TouchPoints

Holiday 2020 was unlike any other for ecommerce growth. In November and December, Adobe Analytics reported that online shopping grew 32.2% from 2019, totaling $188.2 billion. This massive increase put significant strains on the supply chain as well as shipping […]


BJ’s sees surging curbside pickup business

March 15, 2021

Via: Retail Dive

BJ’s has made a concerted effort to enhance its digital infrastructure and has seen that effort pay off handsomely over the past year, Eddy said at the UBS Global Consumer and Retail Virtual Conference. The result has been an online […]

Customer Experience, Point of Purchase, Suppliers

Costco is testing curbside pickup

January 20, 2021

Via: Retail Dive

Retailers across grocery and other industries have scaled up click-and-collect in recent years, and many turbo-charged their efforts in 2020 as shoppers gravitated to the service, which allowed them to skip in-store shopping during the pandemic and save money compared […]

E-commerce, Retail Types, Suppliers

Will curbside pickup be Costco’s Achilles heel?

September 25, 2020

Via: RetailWire

Costco’s membership business model certainly isn’t broken and so there doesn’t appear to be a need to fix it. That said, some believe that the biggest warehouse club in the land is in danger of losing sales to other retail […]

Customer Experience, Point of Purchase

Has COVID-19 revealed pickup’s pain points?

September 8, 2020

Via: RetailWire

Asked about their experiences with businesses that have added curbside pickup options since COVID-19, 55 percent of consumers chose the description “fast & easy” in a survey from Medallia Zingle, 35 percent said “a little rocky” and 10 percent “poor.” […]

Retail Types, Stores

Best Buy Closes All Stores, Keeps Curbside Pickup Option For Online Shoppers

March 23, 2020

Via: Retail TouchPoints

After initially keeping its stores open amid high demand for electronics items and appliances such as freezers, refrigerators and home office equipment, Best Buy officially is closing all its locations. Citing concerns about the health of its employees due to […]

News & Trends

Target Shutting Down Curbside Pickup Pilot Program Effective June 15

May 31, 2016

Via: Consumerist

If you were hoping that Target’s curbside pickup would eventually reach your city, your hopes are for naught: Target tells Consumerist the pilot program will be discontinued effective June 15. After Consumerist received word that the program — which kicked […]