May 1, 2023
Via: Retail TouchPointsFollowing a year of significant pull-back in 2022, venture capital (VC) and growth investors in private companies are continuing to be cautious with their money — a potentially long-term trend that’s impacting the growth trajectories of both emerging and high-growth […]
Customer Engagement, Customer Experience
January 3, 2023
Via: Retail TouchPointsDespite rumblings of consumer fatigue, Insider Intelligence research indicates that U.S. subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 billion in 2022 to a projected $43.13 billion in 2024. The firm points […]
May 25, 2022
Via: SCMR EditorialToday, almost 90% of India’s consumer packaged goods (CPG) brands operate in fragmented channels. These channels depend on exclusive distributors: the brand’s sole authorized supplier to wholesalers and then retailers. The supply chain connecting the CPG brands and kiranas is […]
Customer Engagement, Customer Experience
February 8, 2022
Via: Retail TouchPointsThe new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. But if we learned anything from 2021, it’s that the […]
Customer Experience, Loyalty Programs
September 22, 2021
Via: Retail TouchPointsThe pandemic has introduced more than 22 million U.S. consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common […]
August 11, 2021
Via: SCMR EditorialThe Consumer Brands Association recently released an operational standard for contactless freight pickup and delivery designed to empower companies to shift from an archaic paper-based delivery process to a digitized supply chain. Spokesmen say this will enhance safety, increase productivity […]
November 30, 2023
November 28, 2023
November 21, 2023
November 16, 2023