Tag: coupons

Customer Engagement, Customer Experience

Will Big Lots and The Container Store Make Bed Bath & Beyond Coupons Work For Them?

April 28, 2023

Via: RetailWire

Bankrupt Bed Bath & Beyond is no longer accepting its own coupons, but Big Lots and The Container Store are. Axios reports that the two retail chains want to attract Bed Bath & Beyond’s customers with temporary deals to get […]

Customer Engagement, Customer Experience

Are digital-only coupons discriminatory against the elderly and poor?

July 25, 2022

Via: RetailWire

Many grocers find numerous advantages in emphasizing digital coupons. The digital shift, however, may be limiting access to coupons to technologically-challenged older and lower-income Americans. Edgar Dworsky, a consumer advocate and founder of Consumer World, checked more than 50 supermarkets […]

Customer Experience, Loyalty Programs

New research shows strong influence of digital coupons

December 29, 2021

Via: RetailWire

Through a special arrangement, presented here for discussion is a summary of a current article from the bi-monthly e-zine, CPGmatters. New research by Inmar Intelligence finds that 54 percent of all shoppers recently purchased a new brand because it was […]

Others, Tech

Is mobile enhancing the in-store shopping experience?

November 17, 2021

Via: RetailWire

A new survey finds that in-store shoppers continue to showroom, or use their mobile phones to check competitor prices, but they’re also using their devices for purposes beneficial to the store they’re in. According to the survey from Airship taken […]

Customer Engagement, Customer Experience

Digital coupons find redemption in the stay-at-home economy

August 31, 2020

Via: RetailWire

Digital coupons in the U.S. surpassed redemptions of paper coupons for the first time during the second quarter, according to Inmar Intelligence. The milestone was highlighted in an article in a Wall Street Journal article that detailed digital marketing shifts […]

Customer Experience, Loyalty Programs

JCPenney Handing Out $500 Coupons To Lure Shoppers On Thanksgiving

November 14, 2016

Via: Consumerist

Even though JCPenney is starting its Black Friday sales online next Wednesday, the retailer is still hoping it can convince some folks that they’d rather be shopping in physical stores on Thanksgiving than spending time with loved ones/taking turkey-induced naps […]

Customer Engagement, Customer Experience, Loyalty Programs

Deep Discounts or Everyday Low Prices: Which Strategy do Consumers Prefer?

August 19, 2016

Via: Independent Retailer

If you’re a retailer in the twenty-first century, chances are that you’ve come across the terms ‘deep discounts’ and ‘everyday low prices.’ Convenience stores, e-retailers, and brick and mortar stores alike face this dilemma; to go with consistently lower prices, […]

Customer Experience, Loyalty Programs

Attention retailers: Affluent shoppers like coupons, too

July 29, 2016

Via: Retailing Today

Think wealthy folks are averse to using coupons? Think again. A new study by intelligent media delivery firm Valassis found that coupon use among the affluent is strong despite their six-digit annual incomes. Consumers collectively saved $3.4 billion by redeeming […]

Customer Experience, Loyalty Programs

Shoppers Using More Paper Coupons Than Digital Because It’s Simpler: No, Really

July 26, 2016

Via: Consumerist

While retailers are making their own coupons and even manufacturers’ couponsavailable through mobile apps, customers still prefer to clip and carry around paper coupons. We also use much more dead-tree coupons than digital ones, even as the standard coupon distribution […]

Customer Engagement, Customer Experience, Loyalty Programs

For Millennials, Coupons Enhance the Grocery Shopping Experience

June 30, 2016

Via: Essential Retail News

Tight finances hold millennials back from spending freely, and when it comes to grocery shopping, this group is always on the lookout for coupons. Indeed, millennials say coupons enhance the grocery experience and they use their mobile devices to look […]

Loyalty Programs, News & Trends

RetailMeNot: Consumers favor certain categories for online deals

December 29, 2015

Via: Chain Store Age

When it came to clicking online coupons in 2015, consumers had clear preferences about what they wanted discounts for. Online deal and discount platform released a list of the 10 most popular coupons among its users in 2015. Some […]