Customer Engagement, Customer Experience
April 28, 2023
Via: RetailWireBankrupt Bed Bath & Beyond is no longer accepting its own coupons, but Big Lots and The Container Store are. Axios reports that the two retail chains want to attract Bed Bath & Beyond’s customers with temporary deals to get […]
Customer Engagement, Customer Experience
July 25, 2022
Via: RetailWireMany grocers find numerous advantages in emphasizing digital coupons. The digital shift, however, may be limiting access to coupons to technologically-challenged older and lower-income Americans. Edgar Dworsky, a consumer advocate and founder of Consumer World, checked more than 50 supermarkets […]
Customer Experience, Loyalty Programs
December 29, 2021
Via: RetailWireThrough a special arrangement, presented here for discussion is a summary of a current article from the bi-monthly e-zine, CPGmatters. New research by Inmar Intelligence finds that 54 percent of all shoppers recently purchased a new brand because it was […]
November 17, 2021
Via: RetailWireA new survey finds that in-store shoppers continue to showroom, or use their mobile phones to check competitor prices, but they’re also using their devices for purposes beneficial to the store they’re in. According to the survey from Airship taken […]
Customer Engagement, Customer Experience
August 31, 2020
Via: RetailWireDigital coupons in the U.S. surpassed redemptions of paper coupons for the first time during the second quarter, according to Inmar Intelligence. The milestone was highlighted in an article in a Wall Street Journal article that detailed digital marketing shifts […]
Customer Experience, Loyalty Programs
November 14, 2016
Via: ConsumeristEven though JCPenney is starting its Black Friday sales online next Wednesday, the retailer is still hoping it can convince some folks that they’d rather be shopping in physical stores on Thanksgiving than spending time with loved ones/taking turkey-induced naps […]
Customer Engagement, Customer Experience, Loyalty Programs
August 19, 2016
Via: Independent RetailerIf you’re a retailer in the twenty-first century, chances are that you’ve come across the terms ‘deep discounts’ and ‘everyday low prices.’ Convenience stores, e-retailers, and brick and mortar stores alike face this dilemma; to go with consistently lower prices, […]
Customer Experience, Loyalty Programs
July 29, 2016
Via: Retailing TodayThink wealthy folks are averse to using coupons? Think again. A new study by intelligent media delivery firm Valassis found that coupon use among the affluent is strong despite their six-digit annual incomes. Consumers collectively saved $3.4 billion by redeeming […]
Customer Experience, Loyalty Programs
July 26, 2016
Via: ConsumeristWhile retailers are making their own coupons and even manufacturers’ couponsavailable through mobile apps, customers still prefer to clip and carry around paper coupons. We also use much more dead-tree coupons than digital ones, even as the standard coupon distribution […]
Customer Engagement, Customer Experience, Loyalty Programs
June 30, 2016
Via: Essential Retail NewsTight finances hold millennials back from spending freely, and when it comes to grocery shopping, this group is always on the lookout for coupons. Indeed, millennials say coupons enhance the grocery experience and they use their mobile devices to look […]
Loyalty Programs, News & Trends
December 29, 2015
Via: Chain Store AgeWhen it came to clicking online coupons in 2015, consumers had clear preferences about what they wanted discounts for. Online deal and discount platform RetailMeNot.com released a list of the 10 most popular coupons among its users in 2015. Some […]