Tag: consumer feedback

Others, Tech

Wendy’s shines light on customer experience

August 3, 2016

Via: Retailing Today

oining the ranks of progressive burger chains that are jumping on the experience bandwagon, Wendy’s has engaged Service Management Group to measure the customer experience in all of its North America and international restaurants. Recently, SMG launched Wendy’s CX program […]

News & Trends

April Retail Sales Fuel Optimism Of Consumer Comeback

May 17, 2016

Via: Innovative Retail Technologies News

Overall retail sales in the U.S. increased 1.3 percent in April, beating expectations and fueling optimism, according to the U.S. Department of Commerce. Overall retail sales reached a seasonally adjusted $453.44 billion, the largest gain since March last year. Economists polled […]