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Tag: CCMC

Customer Engagement, Customer Experience

Why Are Retail Customers So Angry?

April 10, 2023

Via: RetailWire

Forty-three percent of Americans have publicly voiced their displeasure about their most serious product and service problem, up from 35 percent in 2015, according to the 2023 National Customer Rage Survey. The survey of 1,000 U.S. adults from Customer Care […]