Tag: BOPIS

October 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon […]

August 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering […]

November 10, 2022

Target has introduced a larger-format store concept — nearly 150,000 square feet compared to the chain average of 130,000 square feet — that will become the retailer’s focus for new stores in the next few years. The new design, which […]

April 26, 2022

Spanish children’s clothing retailer Charanga will deploy the Nedap iD Cloud platform at all owned stores, franchised stores and displays inside El Corte Inglés locations in Spain, Portugal and Italy. The retailer is aiming to achieve full stock visibility in […]

March 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. The […]

December 29, 2021

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need […]

June 21, 2021

The global pandemic shined a spotlight once again on the role of the retail store in the retail industry. The store is a vital component of omnichannel retail. Despite the rise in e-commerce, retailers still suffer dearly when physical sales […]

March 1, 2021

In addition to launching more than 60 freestanding locations and 200 locations inside Kohl’s stores later this year — making the beauty retailer’s largest store expansion — Sephora is also launching buy-online-pickup-in-store at all freestanding stores by April. The BOPIS […]

January 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. And because necessity births […]

December 8, 2020

COVID-19 introduced a unique set of challenges that forced retailers to squeeze years’ worth of digital transformation into a matter of weeks. Advanced capabilities like buy online pick up in-store (BOPIS), ecommerce, apps that help navigate stores and outdoor pop-up […]

August 20, 2020

Target was focused on becoming the easiest place to shop for Americans well before the novel coronavirus pandemic changed so much of how they live their lives. When COVID-19 hit, Target used its same-day services and local fulfillment options to […]

July 14, 2020

It has been said that it takes 21 days to form a habit. With most of the country having been in quarantine and ordering necessities online since mid-March (well over 21 days), e-Commerce habits forged now are likely to stick […]

January 6, 2020

The on-again, off-again, maybe-on-again of tariffs that got on retailers’ last nerve in 2019 serve as a neat metaphor for the industry as a whole — in retail, things are complicated, swiftly changing and sometimes contradictory. The U.S. consumer, for […]

December 16, 2019

Optimize customer experience and sales by offering online shoppers the option to pick up their purchases in your stores. Retailers consider the last mile of their fulfillment operation to be the most important to get right in order to keep […]

October 14, 2019

Even though it’s October, the holiday season is already in full swing. The importance of retail’s performance in the coming months can determine a company’s trajectory in a year where the industry has taken some big punches. Retailers have closed […]

August 29, 2019

Consumers are embracing buy-online-pickup-in-store (BOPIS) in droves, and retailers in every segment are racing to implement the fast-fulfillment service. But without the right technology and processes in place retailers struggle to provide the service and alienate fickle shoppers who demand […]

July 8, 2019

Though Walmart and Target are leading the way in BOPIS adoption, other retailers, including rue21 and Nordstrom, have begun offering or expanded their existing BOPIS option to strengthen their omnichannel strategies. Target and Walmart’s jump in pickup time after implementing […]

May 17, 2019

As the report makes clear, retailers are attempting to reach consumers across more platforms, and adopting the BORIS and BOPIS strategies are ways for retailers to stand out among lagging competitors. Because consumers don’t always receive the right goods when […]

December 11, 2018

More retailers have started to launch BOPIS programs, and with good reason. An OrderDynamics study earlier this year found that shoppers using these services tend to spend additional money in store when picking up their online purchases. Customers are catching […]