April 19, 2023
Via: ChargedNFTs may seem very summer 2022 but spring has galvanised a host of major retail and fashion brands, which have launched NFTs as part of their wider Web3 and metaverse strategies. Charged Retail picks out seven brands that are pushing […]
Customer Engagement, Customer Experience
March 30, 2023
Via: RetailWireAlexis DePree, chief supply chain officer of Nordstrom, and George Hanson, VP/chief digital officer of Panera Bread, sat down on Monday at Shoptalk in Las Vegas to discuss the bright future that retail can anticipate leveraging artificial intelligence (AI) and […]
E-payment & Data Security, Tech
March 21, 2023
Via: ChargedMastercard has acquired Baffin Bay Networks to provide businesses with an AI ‘Cyber Shield’ against cyberattacks. Swedish-based Baffin Bay Networks enhances Mastercard’s “multi-layered approach to cybersecurity”, which allows the global payments giant to strengthen the services and value it provides […]
March 16, 2023
Via: Retail TouchPointsSince OpenAI debuted ChatGPT a little over three months ago, “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have […]
Customer Engagement, Customer Experience
March 13, 2023
Via: Retail TouchPointsAnyone who shops online has probably at some point fallen victim to “inspiration clickbait.” Much like an article that doesn’t live up to its catchy headline, Rohan Deuskar describes inspiration clickbait as compelling shopping content (most often visual) that ends […]
February 15, 2023
Via: RetailWireTechnological automation continues to stoke enthusiasm among advocates and fears among detractors, with the former seeing unprecedented new ways to streamline operations and the latter concerned about the potentially devastating impact on the job market. Retail has already witnessed some […]
February 10, 2023
Via: ChargedChinese ecommerce giant Alibaba said on Thursday it was currently working on a rival to Microsoft-backed OpenAI’s ChatGPT. The company joins a number of tech firms racing to get a piece of the market, with Google also launching its own […]
January 13, 2023
Via: ChargedGoogle Cloud has launched four new and updated AI solutions for ecommerce, designed to “modernise the online shopping experience”. The machine learning technologies have been designed to help retailers boost consumer browsing capabilities, transform in-store shelf checking processes, provide better […]
December 13, 2022
Via: RetailWireThis holiday season has ushered in a period of peak price-sensitivity. Consumers continue to wonder whether or not we’re in a recession, and while spending is continuing on, there’s certainly an understanding that times are tougher. This exceedingly cost-conscious mindset, […]
November 14, 2022
Via: RetailWireNew university research explores how grocers can take advantage of in-store cameras employing advanced artificial intelligence (AI) technologies to read facial expressions — raising an eyebrow, opening eyes, smiling — to enhance store layouts. “Emotion recognition algorithms work by employing […]
June 2, 2022
Via: RIS NewsSupply chain is all the rage. Retailers struggle to cope with supply shortages, rising costs, uncertain deliveries, and new demand patterns from consumers. There must be a better way to navigate this new normal with speed and agility. Retailers turn […]
April 22, 2022
Via: ChargedThe market for AI in retail is estimated to grow from $4.8 billion in 2021 to $31.2 billion by 2028, according to research from Peltarion. But also, there are so many use cases for AI in the industry from knowledge, […]
Customer Engagement, Customer Experience
December 17, 2021
Via: RetailWireRecommendation algorithms help connect customers to products they need or want to buy. They also increase visibility to promotions and, in some cases, make shopping more fun. They have also, in some cases, crossed serious ethical lines that have damaged […]
December 6, 2021
Via: ChargedM&S has launched an industry and world-first level seven data science and AI apprenticeship scheme. The new program is the latest move by the popular retailer to digitally upskill its workforce to help put data at the heart of its […]
November 16, 2021
Via: RIS NewsThe pandemic restrictions relief has led to another creative boom in retail. Retailers of any size and scale have turned their focus toward improving in-store experiences by combining the best of online and offline worlds: finding creative ways to leverage […]
November 9, 2021
Via: SCMR EditorialOn November 2-4, 2021, the NextGen Supply Chain Conference, presented by Supply Chain Management Review, brought together an impressive lineup of more than 400 industry leaders for three days of interactive presentations and case studies that covered state-of-the-art innovation and […]
November 3, 2021
Via: ChargedAmazon’s Alexa senior vice president Tom Taylor has said that the company wants its users to stop talking to their voice assistants as much and get on with their lives. “We believe that the future of consumer technology is ambient […]
October 7, 2021
Via: RetailWireGap Inc. has acquired Context-Based 4 Casting Ltd. (CB4), a New York and Tel Aviv-based start-up that uses artificial intelligence and machine learning technologies to improve the customer experience and drive sales through predictive analytics and demand sensing. “We believe […]
September 30, 2021
Via: ChargedGoogle is to combine images and text in search queries in a bid the company hopes will expand its ecommerce capabilities. The new feature will be rolled out in the coming months through the Google Lens search tool, the company […]
August 10, 2021
Via: RetailWireAccording to Juniper Research, global e-commerce sales conducted by voice assistants are expected to expand more than four-fold by 2023. Devices with screens, however, “will be imperative” to driving the growth by improving checkout efficiency. Co-author Meike Escherich commented in […]