Tag: Amazon Alexa

News & Trends

Four Customer Experience and Commerce Trends That Will Define 2021

February 1, 2021

Via: Retail TouchPoints

The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers found health, safety, social distance and remote work taking center stage in their daily lives. Dress clothing retailers such as Brooks Brothers […]

Others, Tech

Amazon releases tools for kid skills in Alexa

June 17, 2019

Via: Retail Dive

Allowing outside developers onto Amazon’s platform is yet another step in the company’s efforts to captivate a younger market. The company introduced the Amazon Echo Dot for children, complete with a suite of kid-focused content, apps and skills, in April […]

Others, Tech

Report: Amazon readies Alexa-powered earbuds

April 8, 2019

Via: Retail Dive

Amazon has had its hits and misses in the hardware market over the years, and its earbuds indicate that the e-commerce giant seeks to get its Alexa virtual assistant into another category of devices, which could help developers drive engagement […]

Others, Tech

Study: For voice shopping, Google Assistant edges ahead of Amazon Alexa

June 4, 2018

Via: Retail Dive

RichRelevance’s survey suggests that voice-enabled shopping is still in its infancy, and that consumers still feel more comfortable with being able to see images of products before making a purchase. Tech giants like Amazon, Apple, Google and Microsoft should be […]