December 10, 2021
Via: ChargedAmazon is shutting down Alexa Internet, its internet tracking service that is unconnected to the ubiquitous voice assistant. The service tracks the popularity of different websites by monitoring traffic as users navigate the sites. The site extrapolates this data through […]
November 3, 2021
Via: ChargedAmazon’s Alexa senior vice president Tom Taylor has said that the company wants its users to stop talking to their voice assistants as much and get on with their lives. “We believe that the future of consumer technology is ambient […]
March 12, 2020
Via: Retail DiveWith Siri, Alexa and Google voice assistants, help is just a command or question away. The convenience with such technology should, in theory, be appealing to consumers. Research suggests not so much. Though consumers think voice technology is useful, they’re […]
August 15, 2018
Via: Retail DiveThough Amazon helped pioneer the market for smart speakers with its line of Echo devices that power its Alexa digital assistant, the Strategy Analytics estimates show that the e-commerce giant isn’t invulnerable to the advances of other device makers in […]
Customer Engagement, Customer Experience, Others, Tech
April 30, 2018
Via: The Retail TouchPoints BlogVoice-enabled technology was the talk of the show at CES this year, with Google and Amazon in a near arms race to own the market. It seems as though voice assistants are everywhere, from the car and the home to […]
April 27, 2018
Via: Retail DiveThe coming capabilities seem like a natural step in the virtual assistant’s evolution. As users have become more comfortable with Alexa, it makes tremendous sense that the assistant should, via a technology upgrade, become more comfortable with them. Remembering things […]
January 5, 2018
Via: Retail DiveThe microwave oven was once the apex of technological development, really almost on par with putting a person on the moon. The control keypads on the ovens were supposed to be one of the things that made them so cool, […]
Customer Engagement, Customer Experience, Others, Tech
December 4, 2017
Via: Retail DiveAlexa, can you help me make a sale? Voice is taking off and retailers are already scrambling to cash in. In May, eMarketer released a forecast estimating that 5.6 million Americans will use a voice-activated assistant device at least once […]
November 13, 2017
Via: The Retail TouchPoints BlogBlack Friday has been one of the biggest days for retailers in the U.S. for the past decade. Shoppers have increased their spending on Black Friday by 138% since 2005, and are still spending hours waiting in lines to claim […]
November 9, 2017
Via: Business WireAUSTIN, Texas & SEATTLE–(BUSINESS WIRE)–As the gift-giving season approaches, Whole Foods Market and Amazon (NASDAQ: AMZN) today announced that customers can now shop for Amazon devices such as the all-new Amazon Echo, Echo Dot, Fire TV, Kindle e-readers, Fire tablets […]
October 6, 2017
Via: The Retail TouchPoints BlogAccording to Google, mobile Internet queries have surpassed desktop search. You almost definitely already knew that because it actually happened in 2015. But now something different is taking shape. ComScore predicts that by 2020, the lion’s share of Internet searches […]