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Tag: Alexa


Others, Tech

Amazon to shut down Alexa internet-tracking service

December 10, 2021

Via: Charged

Amazon is shutting down Alexa Internet, its internet tracking service that is unconnected to the ubiquitous voice assistant. The service tracks the popularity of different websites by monitoring traffic as users navigate the sites. The site extrapolates this data through […]


News & Trends

Amazon wants its users to stop talking to Alexa devices as much

November 3, 2021

Via: Charged

Amazon’s Alexa senior vice president Tom Taylor has said that the company wants its users to stop talking to their voice assistants as much and get on with their lives. “We believe that the future of consumer technology is ambient […]


Others, Tech

Can retailers win consumers with voice technology?

March 12, 2020

Via: Retail Dive

With Siri, Alexa and Google voice assistants, help is just a command or question away. The convenience with such technology should, in theory, be appealing to consumers. Research suggests not so much. Though consumers think voice technology is useful, they’re […]


News & Trends

Study: Amazon’s share of smart speaker shipments fell to 41% from 76% last year

August 15, 2018

Via: Retail Dive

Though Amazon helped pioneer the market for smart speakers with its line of Echo devices that power its Alexa digital assistant, the Strategy Analytics estimates show that the e-commerce giant isn’t invulnerable to the advances of other device makers in […]


Customer Engagement, Customer Experience, Others, Tech

The Retail Customer Experience Is Changing. Is Your Brand Ready?

April 30, 2018

Via: The Retail TouchPoints Blog

Voice-enabled technology was the talk of the show at CES this year, with Google and Amazon in a near arms race to own the market. It seems as though voice assistants are everywhere, from the car and the home to […]


Others, Tech

Amazon bringing memory, natural conversation capabilities to Alexa

April 27, 2018

Via: Retail Dive

The coming capabilities seem like a natural step in the virtual assistant’s evolution. As users have become more comfortable with Alexa, it makes tremendous sense that the assistant should, via a technology upgrade, become more comfortable with them. Remembering things […]


Others, Tech

Amazon cooks up Alexa-enabled microwave plan

January 5, 2018

Via: Retail Dive

The microwave oven was once the apex of technological development, really almost on par with putting a person on the moon. The control keypads on the ovens were supposed to be one of the things that made them so cool, […]


Customer Engagement, Customer Experience, Others, Tech

Technology of the Year: Alexa

December 4, 2017

Via: Retail Dive

Alexa, can you help me make a sale? Voice is taking off and retailers are already scrambling to cash in. In May, eMarketer released a forecast estimating that 5.6 million Americans will use a voice-activated assistant device at least once […]


Others, Tech

Will Voice Shopping Change Black Friday As We Know It?

November 13, 2017

Via: The Retail TouchPoints Blog

Black Friday has been one of the biggest days for retailers in the U.S. for the past decade. Shoppers have increased their spending on Black Friday by 138% since 2005, and are still spending hours waiting in lines to claim […]


Others, Tech

Whole Foods Market Helps Set a Place for Alexa at Your Holiday Table

November 9, 2017

Via: Business Wire

AUSTIN, Texas & SEATTLE–(BUSINESS WIRE)–As the gift-giving season approaches, Whole Foods Market and Amazon (NASDAQ: AMZN) today announced that customers can now shop for Amazon devices such as the all-new Amazon Echo, Echo Dot, Fire TV, Kindle e-readers, Fire tablets […]


Tech

Can You Hear Me Now? Voice Search Powers A New Generation Of Retail Sales

October 6, 2017

Via: The Retail TouchPoints Blog

According to Google, mobile Internet queries have surpassed desktop search. You almost definitely already knew that because it actually happened in 2015. But now something different is taking shape. ComScore predicts that by 2020, the lion’s share of Internet searches […]