Customer Engagement, Customer Experience
August 28, 2017
Via: ConsumeristWould better lighting and a place to charge your cellphone make you want to spend more time and money at the mall? Abercrombie & Fitch hopes so. The mall staple recently rolled out a new fitting room suite, as it […]
July 24, 2017
Via: Chain Store AgeAbercrombie & Fitch is setting its sights on Chinese teens in a new partnership with China’s online giant. The retailer will start selling its namesake brand and Abercrombie kids line on Alibaba Group’s Tmall website, starting on July 26. Tmall, […]
February 7, 2017
Via: FierceRetailFor the first time in 15 years, Abercrombie & Fitch is changing up the look of its stores to offer a more omnichannel experience that encompasses the latest technology. Now, mallgoers will get a more personalized experience with Abercrombie’s innovative […]
November 21, 2016
Via: Retail DiveAbercrombie warned of a challenging holiday season as it reported its 15th straight decline in quarterly sales, causing shares to tumble 15.5% in premarket trading Friday. Third quarter sales fell 6.5% from last year to $821.73 million, missing Thomson Reuters […]
May 8, 2023