Last-mile delivery has created a slew of issues that couriers and logistics companies have been working at for a long time. Recently, retailers have taken the issue into their own hands in attempts to ease that headache themselves.
Target acquired Shipt for $550 million in 2017 and it has since rolled out service nationwide. Even direct-to-consumer furniture company Article announced it will roll out its own last-mile delivery service to Los Angeles and New York, with plans to expand to major cities within North America over the next 18 months.
