The last two years have been uncertain, complex and difficult. While many supply chain leaders have a heightened image, most have struggled to produce impressive results. In fact, the nonstop disruptions over the last two years have resulted in inefficiency, ineffectiveness and poor customer satisfaction.
Supply chain leaders have not had the opportunity to be proactive, as every time they thought they had a path to success another disruption occurred knocking them off into the forest. In my view, supply chain leaders have spent the last two years:
