Office Depot has raised its own bar for curbside delivery with the launch of a “20 Minute Pickup Promise.”
When the retailer is unable to make good on in-store and curbside pickup within 20 minutes, it will send the customer an email within 48 hours of placing their order with a $20 coupon off their next purchase.
Office Depot initially introduced a 30-minute pickup guarantee in June that offered $5.00 off the next purchase in the case of a shortfall.
