No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping behavior — piecing things together however they could. And here we are, three years later, still feeling the pressure as old challenges linger and new ones — namely growing inflation, a softening economy, an impending recession, combined with a whole lot of fear — rear their ugly heads.
