FedEx is preparing for a moderate peak season in terms of demand and has the space to onboard new customers during the holidays, according to Brie Carere, the company’s executive vice president and chief customer officer.
“I would not anticipate growth year over year from a peak perspective,” Carere said of demand in an interview with sister publication Supply Chain Dive.
FedEx and rival UPS are grappling with lower volumes this year as the pandemic-fueled home delivery boom cools off and their customers navigate high inflation. FedEx Ground already told its contractors that it expects to lower its peak season volume forecasts, and experts are predicting an easier peak season versus 2020 and 2021.
